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#1
6th Jun 2008, 04:34
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| My friend running windows Xp Sp2 encounters repeated fatal stop errors while using her mahcine. Sometimes they happen randomly after a period of usage and sometimes they occur as soon as she reaches the desktop. I am completely clueless as to how to solve the problem please help, she is depending on me  Oh yes of course sorry It's a time computer, CPU: amd athlon XP 2000+ 1.67GHZ RAM: 256mb HDD: Fujitsu 16gb IDE and a Nvidia geforce4 440mx Graphics card |
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#2
6th Jun 2008, 04:44
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| Going to need a bit more info, whats her comp specs, age, brand, also it could just be a build up of dust. I'd get a can of compressed air and give the insides a good clean especially the CPU heat sink and fan. |
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#3
6th Jun 2008, 04:47
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| If she is able to get past the desktop, can you go into eventviewer and check for fatal errors? |
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#4
6th Jun 2008, 04:50
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| sorry for being a bit stupid but how do i go about getting the event viewer up? |
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#5
6th Jun 2008, 08:23
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| Start>>Run, then type "eventvwr.msc" Without the quotes. |
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