System has recovered from a serious error on Win XP Home

**P5200** · #1 3rd Sep 2008, 10:11

My pc which is a HP Pavilion Elite m9152p once in awhile not always, goes to blue screen with a lot of white writing on it but, is gone way to fast to read. this usually, happens when I go to start then shutdown but, restarts instead and says system has just recovered from a serious error? I have unhooked the Vista Drive (original) since I kept running into so many things that were not, compatible with Vista Home 64 bit. I installed win xp home on the extra 320 gb. hard drive and, every once in awhile I get this error when I go to shut down. a couple of times it just restarted right in the middle of doing something and then the same error popped back up but, everything is fine after that for several shut downs but, then it will do it again? it's so fast with the blue screen that I can't read what it says. and suggestions will be appreaciated!

**Spencer2004** · #2 3rd Sep 2008, 12:31

first go to system properties then the advanced tab then the settings button next to 'system and recovery' then uncheck 'automatically restart'. now you will be able to see the blue screen when your computer crashes and when that happens take a picture of it and post it on the forum if you can and one of the other members will be able to see if its a problem unrelated to overheating.

however if overheating is the case then you can make sure by going into your bios by pressing delete when you turn on your computer and there should be a tempresure monotoring program somewhere, just make sure that you dont change anything!! i may be wrong but 80 degrees and beyond is the danger point. you could also see if the cpu fan is spinning and clear the heatsink of any dust and see if the northbridge is overheating, its safe to touch it if you discharge your self first by touching a bare metal part of your case. if it is your north bridge then you could buy a 40mm fan from ebay and attach it to the northbridge heatsink some how, thats what i did with my pentium 3 anyway.

if you have done all that and its still overheating then you will need to manually speed up the cpu fan with a program such as 'cpu fan' or buy a new and better heatsink of which i can advise if you tell me which processor you have.

sorry of that is all a bit confusing, i will explain further if required

**P5200** · #3 3rd Sep 2008, 13:14

Hi, I did what you said and here's what the blue screen says no camera sorry! TECHNICAL INFORMATION

STOP: 0X0000008E ( 0XC0000005,0XBFA28340,0XB5A6672C,0X00000000)

NV4_DISP.DLL-ADDRESS BFA28340 BASE AT BF9D5000,DATESTAMP 46D3883E Hope this helps!

**Spencer2004** · #4 3rd Sep 2008, 13:36

i googled the error code and it says that it might be a ram problem and i had a feeling that it might be that. i had the same problem b4 and i solved it by lowering the clock speed of the ram in the bios, it should be fairly easy however if your ram is at the lowest speed your motherboard supports (e.g. 400mhz for ddr2) then you will have to buy some new ram im afraid. if you download and run CPUZ then u can find out what type of ram your motherboard takes. cheap ram is often the cause of this so make sure you buy fairly fast ram so you can underclock it if nesseairy.

also if your bios allows you can make the timings of your ram higher which may help, some mobos will express the timings in numbers and sum will use words like normal, turbo, high, low, etc. all bioses are different so i cant guide you through it but if you explore your bios you should be able to find it.

**Hybr!d** · #5 3rd Sep 2008, 13:39

If you have two ram sticks remove one and see if that sorts it, if it still persists swap them so you are just running the other single stick, that will rule ram in or out. It's unlikely they are both faulty.

**Spencer2004** · #6 3rd Sep 2008, 13:40

Quote:

Originally Posted by Dave Hybrid

If you have two ram sticks remove one and see if that sorts it, if it still persists swap them so you are just running the other single stick, that will rule ram in or out. It's unlikely they are both faulty.

yes that to

**P5200** · #7 3rd Sep 2008, 13:48

Thanks for the help fellas! the pc has 4gigs of 533-667 does that sound right? from what I have read before, Windows xp will not recognize more than 3 gigs properly. I know when I check system info, it only shows 3.25 gigs of the four installed should I maybe just remove one gig of memory and see if that solves the problem?