[rbscooby]

ok i tryed the java online installer that didnt work, so i tryed the offline installer and all i get is:

We are sorry ...

General Error

A technical error occured while processing your request. Please contact the system administrator.
Thank you for your patience.



sorry about the hardware question

[rbscooby]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:34:29, on 23/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\system32\khooker.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Allway Sync\Bin\syncappw.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\USRobotics\Wireless USB Manager\USR54G.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <Link hidden. Register for free to see this link!>
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <Link hidden. Register for free to see this link!>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <Link hidden. Register for free to see this link!>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <Link hidden. Register for free to see this link!>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <Link hidden. Register for free to see this link!>
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <Link hidden. Register for free to see this link!>
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.168.0.5:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 192.*;*.local;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\system32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SysMetrix] C:\Program Files\SysMetrix\SysMetrix.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Allway Sync] "C:\Program Files\Allway Sync\Bin\syncappw.exe" -m
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [] C:\PROGRA~1\Mozilla Firefox\firefox.exe <Link hidden. Register for free to see this link!>
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O4 - Global Startup: USRobotics Wireless USB Adapter.lnk = C:\Program Files\USRobotics\Wireless USB Manager\USR54G.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - <Link hidden. Register for free to see this link!>
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - <Link hidden. Register for free to see this link!>
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - <Link hidden. Register for free to see this link!>
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - <Link hidden. Register for free to see this link!>
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - <Link hidden. Register for free to see this link!>
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - <Link hidden. Register for free to see this link!>
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - <Link hidden. Register for free to see this link!>
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - <Link hidden. Register for free to see this link!>
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 11524 bytes

[serverguy]

Originally Posted by rbscooby sorry can i ask a question? its totaly off topic and while i wait for java i thought i could ask. i have a computer with DDR ram, i want to upgrade it, its an RM computer, ive used the Crucial scanning method to try and find the speeds of RAM i can put in, i know the maximum size, but its the speeds im worried about, if i bought a piece of RAM that is faster then would the motherboard can handle, will it not accept it, or will it slow it down to the maximum it can handle?

Running faster RAM won't be a problem. It just won't run at its maximum speed.

The best way to find out what RAM you have is to open up the side of the case and take a look at it. If it isn't obvious post what it says on the sticker and I will try and decipher it.

[evilfantasy]

Try getting the Java from <Link hidden. Register for free to see this link!>

----------

OK, we need to get rid of the remaining Norton services.

Go to Start > Run and type or copy and paste these two lines into the window (one at a time) and then click OK after each one.

sc stop ccEvtMgr

sc delete ccEvtMgr

Now do the same for each of the following (one at a time in order)

sc stop ccPwdSvc

sc delete ccPwdSvc

sc stop ccSetMgr

sc delete ccSetMgr

sc stop symlcsvc

sc delete symlcsvc

Now go and delete this folder - This is a completely different location than Norton Ghost so it won't remove that.
C:\Program Files\Common Files\Symantec Shared

----------

Have Hijackthis fix these entries.

- O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
- O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN

Run CCleaner.

Done.

[rbscooby]

tryed that java as well it just comes up saying this page cant be displayed, ive completed everything esle apart from deleting that norton folder i get: Cannot delete CCALERT.DLL: access is denied

[rbscooby]

Originally Posted by serverguy Running faster RAM won't be a problem. It just won't run at its maximum speed. The best way to find out what RAM you have is to open up the side of the case and take a look at it. If it isn't obvious post what it says on the sticker and I will try and decipher it.

i know the type of ram in there its 256mb 2100 (266mhz) i just wanted to know really what would happen if i bought a faster speeded one, plus would a faster one slow down to this speed 2100?

[serverguy]

Originally Posted by rbscooby i know the type of ram in there its 256mb 2100 (266mhz) i just wanted to know really what would happen if i bought a faster speeded one, plus would a faster one slow down to this speed 2100?

The RAM will only run as fast as the FSB on the motherboard. They will both run at the speed of the slowest one.

Did that fix from Kellys-Korner work?

[evilfantasy]

Try using <Link hidden. Register for free to see this link!> to delete it.

[rbscooby]

Serverguy yes that fix from kellys corner seems to have worked thanks for that, and so i will not suffer any incompatibilty due to the different speeds, is there away that i can find the speed of my FSB, i havent seen many programs with it on?

Evilfantasy, i seemed to have only been able to get rid of some of them, i have a folder and 5 files that wont go! but when other the unlocker thing opens it relates it to norton ghost!

[evilfantasy]

OK, you might leave the rest of them then.

[rbscooby]

so nothing else needed to be done for the moment then?

[evilfantasy]

Not that I can think of. Serverguy may have some ideas.

[rbscooby]

sorry we will leave it be for the moment, i dont want to annoy you guys too much

[evilfantasy]

Your not annoying, I just am out of ideas

[rbscooby]

alrite then im going to have to leave it then lol

thanks for your help, by the way i need more help but il start under a new thread, it will be under windows operating system anyway, so im sure you shall see it. see you there.