[evilfantasy]

Are you aware that you have Symantec/Norton running along with AVG and Comodo?

Open Hijackthis and select Do a system scan only and then place a check mark next to:

• O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
• O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
• O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
• O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

Close all windows except for Hijackthis and click Fix checked.

Do you use Broadbandadvisor?

[serverguy]

OK, heres something else you can try since I doubt System File Checker is going to work anyway.

Download this Reg Fix
http://www.kellys-korner-xp.com/regs...top_fixall.vbs

Double click on the icon when it has finished downloading and follow the onscreen prompts.

Edit: Just noticed evilfantasy has replied as well. There is no harm in doing this aswell.

[rbscooby]

i did for a trial period have norton installed on this laptop, it was then uninstalled, and hence why i have comodo and AVG, shall i still fix the posts u selected, i have the broadband advisor installed it is from virgin, but i prefer using these applications, why should i uninstall the broadband advisor

[rbscooby]

oooooooooooooooo my days, serverguy, you found it ish, this is what i was looking for! http://www.kellys-korner-xp.com/taskbarplus!.htm not the exact one you said but i reconised the kellys korner bit, lets hope this will sort it

[evilfantasy]

You didn't get all of the norton/symantec uninstalled. There are 3 or 4 services running from it.

Fix the items I noted with Hijackthis and post an uninstall list.

Create An Uninstall List

• Start HijackThis
• Click on the Open the Misc Tools section
• Click on the Open Uninstall Manager button.
• Click on the Save list button and specify where you would like to save this file and click Save.
  • When you press Save button a notepad will open with the contents of that file.
• Copy and paste that list in your reply.

[serverguy]

Evil beat me to it.

[rbscooby]

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
AC3Filter (remove only)
Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
Allway Sync version 7.1.2
Apple Mobile Device Support
Apple Software Update
Authentium AntiVirus SDK - 2
AVG 7.5
BBC iPlayer Download Manager
BitLord 1.1
BlueSoleil
Bonjour
Chinese Simplified Fonts Support For Adobe Reader 8
Circuit Wizard Student Edition
CleanUp!
COMODO Firewall Pro
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
D-Link VGA Webcam
Economatics PIC-Logicator
Gran Turismo 5 Prologue
GSpot Codec Information Appliance
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Extended Capabilities 5.3
HP Imaging Device Functions 5.3
HP Photosmart Essential
HP PSC & OfficeJet 5.3.B
HP PSC 1400 series
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
iTunes
Java(TM) 6 Update 3
KILLERSIMS The Sims CD Key Retriever
Lame ACM MP3 Codec
LimeWire PRO 4.16.6
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Lucent Technologies Soft Modem AMR
Messenger Plus! Live
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Motorola Multimedia Services
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
MYM Food Technology
Network Magic
Network Play System (Patching)
Norton Ghost 10.0
PerfectDisk
PPSDKRedistributables
PTC ProDESKTOP 8.0
QuickTime
Radialpoint Security Services
RealPlayer
Realtek AC'97 Audio
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS AsRealtime
RPS Backup
RPS Burn
RPS Diagnostic Utility
RPS Firewall
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
Safari
SAMSUNG CDMA Modem Driver Set
Samsung Media Studio
SAMSUNG Mobile Composite Device Software
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB946974)
Security Update for Office 2007 (KB947801)
Security Update for Outlook 2007 (KB946983)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Shockwave
SiS 650
Spybot - Search & Destroy
The Sims
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb949037)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
USRobotics Wireless USB Adapter
VideoLAN VLC media player 0.8.6d
Virgin Broadband advisor 1.5.14
Virgin Broadband PCguard
vistamp.zip
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live installer
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
XviD MPEG-4 Video Codec

[evilfantasy]

You actually have too many security programs running.

Go to add/remove programs and uninstall:

• LiveReg (Symantec Corporation)
• LiveUpdate 2.6 (Symantec Corporation)
• RPS Ad Blocker
• RPS AntiFraud
• RPS AntiSpyware
• RPS AntiVirus
• RPS App Detector
• RPS AsRealtime
• RPS Backup
• RPS Burn
• RPS Diagnostic Utility
• RPS Firewall
• RPS ParentalControl
• RPS Performance Tool
• RPS PopupBlocker
• RPS Privacy Manager
• RPS RpsCore
• RPS Security Cleanup
• RPS Zip
• Virgin Broadband advisor 1.5.14
• Virgin Broadband PCguard

----------

Now run the Norton Removal Tool

----------

Install and run CCleaner Slim (No Toolbar) <- Keep this and run it daily.

----------

Your Java is out of date.
Older versions of Java have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version(s) of Java components and update.

Step 1 - Get the new version

• Go to the Sun Java Download Page
• On the Sun Java page scroll to the 5th download. Java Runtime Environment (JRE) 6 Update 6
• Click the button and choose the options.
  • Platform Windows
  • Language English
  • Next place a check mark in the box to agree to the License Agreement.
• "I agree to the Java SE Runtime Environment 6 License Agreement"
• Click Continue
• Click on the link to download Windows Offline Installation and save to your desktop.
• Then from your desktop double-click on jre-6u5-windowsi586-p.exe to install the newest version.
• Follow the prompts to complete the installation.

Step 2 - Remove old version(s)

• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel > Add/Remove programs and remove Java(TM) 6 Update 3
• Do not remove Java 6 Update 6
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each old Java version.
• Restart your computer once all Java components are removed.

Step 3 - Remove old folder(s)

• Double click My Computer on the desktop, Locate this folder: C:\Program Files\Java
• Open the Java folder and delete any subfolders except the jre1.6.0_06 folder which was just created by the newest Java installation.

[rbscooby]

sorry can i ask a question? its totaly off topic and while i wait for java i thought i could ask.

i have a computer with DDR ram, i want to upgrade it, its an RM computer, ive used the Crucial scanning method to try and find the speeds of RAM i can put in, i know the maximum size, but its the speeds im worried about, if i bought a piece of RAM that is faster then would the motherboard can handle, will it not accept it, or will it slow it down to the maximum it can handle?

+ do i have to use norton removal tool, it will take off my norton ghost 10

[evilfantasy]

I'm not the one to answer hardware questions..... We will wait for someone else to come along for that.

You don't have to run the norton tool, but do post a new Hijackthis log so I can see that all of the services were removed, and if not we will manually remove them.