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#1
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| I have a desktop pc that the kids use and i haven't used that often since buying my lptop. For the past 5-6 months this news alert window keep opening in the bottom right hand corner and its getting really annoying now. It wasn't always there so where has it come from and how can i stop it? Also i had a problem with the desktop and was advised to run spybot which solved the problem(sorry can't remember what it was) but now whenever we are using the pc the spybot window opens don't know that it says don't understand any of it but again its really annoying as it keeps coming up. |
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#2
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| tell us what it said in the right hand corner and tell us or screenshot what spybot says
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The temperature inside this apple pie is over 1000 degrees. If I squeeze it, a jet of molten bramley apple will squirt out. Could go your way; could go mine. Either way, one of us is going down!!!! My System: Mine
Want your system info in your signature? |
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#3
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| Disable Spybot's TeaTimer First:
Second:
---------- Download and rename HijackThis (HJT)
---------- Next post please add HJT log |
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#4
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| ok, the window in the bottom right hand corner says Configure alerts and it displays the news headlines and there are about 20 in all that all show up in the box one at a time. As for spybot the msgs keep changing depending on what i am doing on the pc at the time. Yesterday i was instaaling yahoo messenger then the spybot msg was something to do with that "Spybot has detected an important registry." Hope that helps and BTW how do you take screenshot of something to post on here or anywher else??? |
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#5
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| If you would do the steps in my previous post........ |
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#6
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Do a system scan and save a logicfile Do a system scan only View the list of backups Open the misc Tools section Open online HijackThis Quickstart#None of the above,just start the program. Where can i find Close Hijackthis and rename it and carry on with the rest of the task? |
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#7
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| You have to close HJT and go to My Computer on the desktop > then on to C:\Program Files\Trend Micro\HijackThis.exe |
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#8
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| I am coming close to tears trying to copy and paste the log but when i am right clicking the option to copy pasts isn,t there i have even tried cntrl c. What am i doing wrong i have come this far and want to do this plz help. I suppose i will have to do the scan again as well so i can can wait for your reply. |
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#9
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| Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:11:15, on 04/03/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Norton Ghost\Agent\GhostTray.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe C:\PROGRA~1\mcafee.com\mps\mscifapp.exe C:\Program Files\TomTom HOME\TomTomHOME.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DE.EXE C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files\AOL 9.0\aoltray.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\WINDOWS\System32\GEARSec.exe C:\Program Files\Dell Network Assistant\hnm_svc.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Norton Ghost\Agent\VProSvc.exe C:\Program Files\SiteAdvisor\6253\SAService.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe C:\Program Files\MSN Messenger\usnsvc.exe C:\Program Files\AOL Companion\companion.exe C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe C:\Program Files\SiteAdvisor\6253\SiteAdv.exe C:\Program Files\Trend Micro\sniper.exe\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/de...=uk&l=en&s=gen R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll O2 - BHO: McAfee Privacy Service Popup Blocker - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\s wg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file) O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe" O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\TomTomHOME.exe" -s O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DE.EXE /P26 "EPSON Stylus DX4800 Series" /O6 "USB001" /M "Stylus DX4800" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [EPSON Stylus DX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DE.EXE /P26 "EPSON Stylus DX4800 Series" /M "Stylus DX4800" /EF "HKCU" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe O4 - Global Startup: Dell Network Assistant.lnk = ? O8 - Extra context menu item: &Search - ?p=ZNxmk121KNGB O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?e2782534cba8499fb0750e13101f9e39 O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?e2782534cba8499fb0750e13101f9e39 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://sell-vehicle.ebay.co.uk/image..._v1-0-3-50.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 13560 bytes Yes yes yes don't know what goes wrong sometimes .Heres the log notepad anyway...phew |
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#10
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| Open Hijackthis and select Do a system scan only then place a check mark next to these entries.
Exit Hijackthis. ---------- Please download Malwarebytes' Anti-Malware (MBAM) to your desktop from either of these two links.
Next post MBAM log Let m eknow how the computer is now. |
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