Bear with me cos im a real novice.
I have a laptop running Vista and the internet via a wireless router. That is all ok.
My prob is with a desktop (which my 2 sons use)
It goes like this:
1. 3+ months ago it was freezing - v high cpu - probs opening progs.
2. I did system restore (i think)
3. System suddenly working fine.
4. 6 days ago Windows ReActivation message came on, so had 3 days to sort that out. At the same time, the browser bar had search.iMesh in it - despite default being Google. Unable to go online at all.
5. Dealt with reactivation - no probs.
6. Tried finding all ways to get rid of iMesh stuff then finally found where it was and "uninstalled" it - i think??
7. Now have Google back in address bar but unable to go online - even via Microsoft default.
What has gone wrong and how can I sort it out?
Thanks for any advice. I really am in the dark !!
ps having tried 4 dates, been unable to restore system to earlier time.
I open up browser with Google in address bar & "IE cannot display the internet page" message.
Thinking about contacting Linksys, I put their IP address in the bar - 192.168.1.1...and got; http://search.imesh/webResults.html?...&q=192.168.1.1
closed browser and Google homepage came up - in address bar only!
Whatever happens, nothing goes further than the IE cannot display...........message.
(I've spoken to my lads abouts iMesh now - surprisingly they're not very pc savvy and would have just downloaded this without a second thought or checking any review)
No joy i'm afraid.
Unable to do auto fix, did simple manual one but without success. Tried twice.
Right now have address bar with http://go.microsoft.com/fwlink/?Link Id=74005
INFRONT of IE cannot display message is a pop up box;
Blue Band top says SmartBridge Alerts:BTHelpNotifier.exe-Entry Point Not Found
The actual message says "The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL."
Hope this all means something to you cos it's double dutch to me!
**Note: It is important that it is saved directly to your Desktop
Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
Double click combofix.exe & follow the prompts. Vista usersRight-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.
Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.
Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
Transferred ComboFix by flash pen to problem pc Desktop (normal mode)
AV etc turned off
Message shows up.
"This machine does not have the Microsoft Windows recovery console installed. Without it, ComboFix shall not attempt the fixing of some serious infections. Click "Yes" to have ComboFix download/install it. NOTE: this requires an active internet connection."
Unfortunately I can't download anything!
The ComboFix autoscan completes all the stages then that's it. After running the second link you mentioned, I end up with quite a log.
This system is legal by the way, having been bought from a local shop.