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#1
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| Hi. My computer is going incredibly slow, anything I try to install fails... I can't even change my desktop wallpaper! Ive tried some free spyware and virus scans with no luck, I'm hoping someone here can help me. Hijack log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:07:53 PM, on 12/27/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\QuickTime\QTTask.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\taskmgr.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\WINDOWS\SNOWNOIT.EXE O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - C:\Program Files\Gamevance\gvtl.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: msdn_lib.msdn_hlp - {7C2F2C76-1489-450D-B8FB-0B9692D788F9} - (no file) O2 - BHO: Yahoo ToolBar - {BE756CFF-ADB4-4bc5-A35F-19E546E5710E} - (no file) O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file) O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe O4 - HKLM\..\Run: [Gamevance] C:\Program Files\Gamevance\gamevance32.exe O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe -s O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Global Startup: Digital Line Detect.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Search - ?p=ZCfox000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia.com/install/pcs_0002.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{A7429D10-35F5-477C-850A-9E26E3EED66B}: NameServer = 194.54.90.226 O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: hpdj00 - Unknown owner - C:\DOCUME~1\DIAZ-H\LOCALS~1\Temp\hpdj00.exe (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing) O23 - Service: Performance Monitor Command Line Shell (Performance Monitor) - Unknown owner - C:\WINDOWS\perfmon.exe (file missing) O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 7480 bytes Any help is greatly appreciated! |
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#2
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| We need to disable Spybots Tea timer. I personally don't use it at all because it can cause problems. Be sure to reboot the computer before continuing with the rest of the steps. First:
---------- Open HijackThis and select Do a system scan only then place a check mark next to: O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - C:\Program Files\Gamevance\gvtl.dll O2 - BHO: msdn_lib.msdn_hlp - {7C2F2C76-1489-450D-B8FB-0B9692D788F9} - (no file) O2 - BHO: Yahoo ToolBar - {BE756CFF-ADB4-4bc5-A35F-19E546E5710E} - (no file) O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file) O8 - Extra context menu item: &Search - ?p=ZCfox000 O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia.com/install/pcs_0002.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{A7429D10-35F5-477C-850A-9E26E3EED66B}: NameServer = 194.54.90.226 O23 - Service: hpdj00 - Unknown owner - C:\DOCUME~1\DIAZ-H\LOCALS~1\Temp\hpdj00.exe (file missing) Close all windows except for HijackThis and click Fix checked ---------- Please download Combofix by sUBs from either here or here Save Combofix.exe to your your Desktop. Double click combofix.exe & follow the prompts. (from the keyboard select 1 and press enter) When finished, it will produce a log for you. Attach that log in your next reply. Do not mouseclick combofix's window while it's running. That may cause your computer to stall ---------- Next post please add Combofix log New hijackThis log |
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#3
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| Thanks for the quick response. Combofix log: ComboFix 07-12-28.1 - DIAZ-H 2007-12-29 21:00:43.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.204 [GMT -5:00] Running from: C:\Documents and Settings\DIAZ-H\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\All Users.\documents\settings C:\Documents and Settings\All Users.\documents\settings\desktop.ini C:\Documents and Settings\DIAZ-H\Application Data\Install.dat C:\Program Files\system files C:\Program Files\system files\Uninstall.exe C:\WINDOWS\b129.exe.bin C:\WINDOWS\default.htm C:\WINDOWS\flt.dll C:\WINDOWS\mspphe.dll C:\WINDOWS\mssvr.exe C:\WINDOWS\swin32.dll C:\WINDOWS\system32\8_exception.nls C:\WINDOWS\system32\drivers\fad.sys C:\WINDOWS\system32\drivers\runtime2.sys C:\WINDOWS\system32\gtv_sd.bin C:\WINDOWS\system32\lclcfg32.ini C:\WINDOWS\system32\lfd32.ini C:\WINDOWS\system32\sl.bin C:\WINDOWS\system32\stfv.bin C:\WINDOWS\system32\wer8274.dll C:\WINDOWS\TEMP.\salm.exe C:\WINDOWS\voiceip.dll C:\WINDOWS\vxddsk.exe C:\WINDOWS\wml.exe . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\LEGACY_CMDSERVICE -------\LEGACY_NDNET1 -------\LEGACY_NTLOAD -------\LEGACY_PERFORMANCE_MONITOR -------\LEGACY_RUNTIME2 -------\LEGACY_WINCOM32 -------\Driver -------\Performance Monitor ((((((((((((((((((((((((( Files Created from 2007-11-28 to 2007-12-30 ))))))))))))))))))))))))))))))) . 2007-12-27 14:54 . 2007-12-27 14:54 <DIR> d-------- C:\Program Files\Trend Micro 2007-12-25 10:12 . 2007-12-25 10:12 <DIR> d-------- C:\Program Files\Apple Software Update 2007-12-25 10:11 . 2007-12-25 10:11 <DIR> d-------- C:\Program Files\Common Files\Apple 2007-12-25 10:11 . 2007-12-25 10:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple 2007-12-17 01:07 . 2007-12-17 01:07 <DIR> d-------- C:\Documents and Settings\DIAZ-H\Application Data\Thunderbird 2007-12-17 01:06 . 2007-12-29 20:30 <DIR> d-------- C:\Program Files\Mozilla Thunderbird 2007-12-15 03:01 . 2007-12-15 03:01 <DIR> d-------- C:\Documents and Settings\DIAZ-H\Application Data\Qualcomm 2007-12-15 02:59 . 2007-12-15 02:59 <DIR> d-------- C:\Program Files\Qualcomm 2007-12-14 13:44 . 2007-12-14 13:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft 2007-12-14 10:57 . 2007-12-14 10:57 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard 2007-11-23 01:21 . 2007-09-24 23:31 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl 2007-11-20 04:52 . 2007-12-29 14:21 <DIR> d-------- C:\Program Files\Gamevance 2007-11-20 04:24 . 2004-05-12 13:49 1 --a------ C:\WINDOWS\system32\drivers\RT25USBAP.CAT 2007-11-17 21:54 . 2007-12-14 10:38 <DIR> d-------- C:\Program Files\Uniblue 2007-11-17 21:33 . 2007-12-14 10:39 <DIR> d-------- C:\Documents and Settings\DIAZ-H\Application Data\Uniblue 2007-11-16 20:18 . 2007-11-16 20:18 <DIR> d-------- C:\Documents and Settings\DIAZ-H\Application Data\MSNInstaller 2007-11-16 19:44 . 2007-11-16 19:45 <DIR> d-------- C:\WINDOWS\system32\NtmsData 2007-11-14 14:54 . 2007-11-14 14:54 268 --ah----- C:\sqmdata16.sqm 2007-11-14 14:54 . 2007-11-14 14:54 244 --ah----- C:\sqmnoopt17.sqm 2007-11-12 22:16 . 2007-12-29 21:12 15,190,048 --ahs---- C:\WINDOWS\system32\drivers\fidbox.dat 2007-11-12 22:16 . 2007-12-29 21:09 179,036 --ahs---- C:\WINDOWS\system32\drivers\fidbox.idx 2007-11-12 22:13 . 2007-11-14 16:05 75,248 --a------ C:\WINDOWS\zllsputility.exe 2007-11-05 03:52 . 2007-11-05 04:22 <DIR> d-------- C:\Program Files\iolo 2007-11-05 03:52 . 2007-11-05 03:52 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\iolo 2007-11-05 03:46 . 2007-11-05 03:46 74,703 --a------ C:\WINDOWS\system32\mfc45.dll 2007-11-04 20:51 . 2007-11-05 02:13 642 --a------ C:\rollback.ini 2007-11-04 17:57 . 2007-11-05 03:53 <DIR> d-------- C:\Documents and Settings\DIAZ-H\Application Data\iolo 2007-11-04 17:57 . 2007-11-05 04:29 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\iolo 2007-11-04 17:57 . 2007-11-04 17:57 406 --a------ C:\WINDOWS\system32\ioloBootDefrag.cfg . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2007-12-27 19:04 --------- d-----w C:\Program Files\iPod 2007-12-25 03:43 --------- d-----w C:\Documents and Settings\DIAZ-H\Application Data\AVG7 2007-12-20 18:08 --------- d-----w C:\Program Files\eMule 2007-12-18 18:35 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy 2007-12-15 07:59 --------- d--h--w C:\Program Files\InstallShield Installation Information 2007-12-14 19:49 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft 2007-12-14 19:46 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7 2007-12-14 18:44 --------- d-----w C:\Program Files\Lavasoft 2007-12-14 17:14 --------- d-----w C:\Program Files\LimeWire 2007-12-14 17:14 --------- d-----w C:\Program Files\images 2007-12-14 15:22 --------- d-----w C:\Documents and Settings\DIAZ-H\Application Data\Lavasoft 2007-11-23 06:20 --------- d-----w C:\Program Files\Java 2007-11-17 01:24 --------- d-----w C:\Program Files\MUSICMATCH 2007-11-17 01:12 --------- d-----w C:\Program Files\Common Files\Adobe 2007-11-16 23:24 --------- d-----w C:\Program Files\Har-Bal 2.0 2007-11-16 23:23 --------- d-----w C:\Program Files\Waves 2007-11-16 23:23 --------- d-----w C:\Program Files\VstPlugins 2007-11-16 23:23 --------- d-----w C:\Program Files\VirtualDJ 2007-11-16 23:14 --------- d-----w C:\Program Files\Common Files\KORG 2007-11-14 21:05 1,086,952 ----a-w C:\WINDOWS\system32\zpeng24.dll 2007-11-14 07:26 450,560 ----a-w C:\WINDOWS\system32\dllcache\jscript.dll 2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys 2007-11-05 02:57 --------- d-----w C:\Documents and Settings\All Users\Application Data\MailFrontier 2007-10-31 06:26 --------- d-----w C:\Program Files\Yahoo! Games 2007-10-30 10:16 3,058,688 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll 2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll 2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll 2007-10-27 22:40 227,328 ----a-w C:\WINDOWS\system32\wmasf.dll 2007-10-27 22:40 227,328 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll 2007-10-26 03:36 8,454,656 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll 2007-10-11 06:13 96,256 ----a-w C:\WINDOWS\system32\dllcache\inseng.dll 2007-10-11 06:13 659,456 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll 2007-10-11 06:13 615,424 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll 2007-10-11 06:13 55,808 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll 2007-10-11 06:13 532,480 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll 2007-10-11 06:13 474,112 ----a-w C:\WINDOWS\system32\dllcache\shlwapi.dll 2007-10-11 06:13 449,024 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll 2007-10-11 06:13 39,424 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll 2007-10-11 06:13 357,888 ----a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll 2007-10-11 06:13 251,392 ----a-w C:\WINDOWS\system32\dllcache\iepeers.dll 2007-10-11 06:13 205,312 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll 2007-10-11 06:13 16,384 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll 2007-10-11 06:13 151,040 ----a-w C:\WINDOWS\system32\dllcache\cdfview.dll 2007-10-11 06:13 146,432 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll 2007-10-11 06:13 1,494,528 ----a-w C:\WINDOWS\system32\dllcache\shdocvw.dll 2007-10-11 06:13 1,054,208 ----a-w C:\WINDOWS\system32\dllcache\danim.dll 2007-10-11 06:13 1,023,488 ----a-w C:\WINDOWS\system32\dllcache\browseui.dll 2007-10-10 11:16 18,432 ----a-w C:\WINDOWS\system32\dllcache\iedw.exe 2003-11-21 20:11 49 -c-ha-w C:\Program Files\Config.dat 2007-02-23 05:31 589,600 -csha-w C:\WINDOWS\fidbox.dat 2007-01-22 14:43 952 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Uniblue SpyEraser"="C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" [2007-08-16 09:03] "Uniblue SpeedUpMyPC"="C:\Program Files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe" [2007-08-16 09:02] "eMuleAutoStart"="C:\Program Files\eMule\emule.exe" [2007-05-13 09:57] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 19:42] "IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 07:59] "HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 07:59] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11] "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05] "ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50] "ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-08-09 06:03] "HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd.exe" [2003-08-04 17:28] "DXDllRegExe"="dxdllreg.exe" [] "ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-11-14 16:05] "DeltTray"="DeltTray.exe" [2002-12-06 11:19 C:\WINDOWS\system32\delttray.exe] "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-16 17:45] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-12-14 14:50] C:\Documents and Settings\Administrator.HARMON.000\Start Menu\Programs\Startup\ LimeWire On Startup.lnk - C:\Program Files\LimeWire\LimeWire.exe [2006-08-22 10:45:55] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-09-09 08:26:50] [hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= C:\Program Files\Qualcomm\Eudora\EuShlExt.dll [ ] S2 NTBOOT;NTBOOTMGR;C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe [] S3 BW2NDIS5;BW2NDIS5;C:\WINDOWS\system32\Drivers\BW2NDIS5.sys [] S4 hpdj00;hpdj00;C:\DOCUME~1\DIAZ-H\LOCALS~1\Temp\hpdj00.exe -servicerunning=true -uninstall=hp psc 1300 series [] . Contents of the 'Scheduled Tasks' folder "2007-12-13 18:45:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" - C:\Program Files\Apple Software Update\SoftwareUpdate.exe "2007-12-14 18:26:08 C:\WINDOWS\Tasks\Uniblue SpyEraser.job" - C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe . ************************************************************************** catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-12-29 21:13:58 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2007-12-29 21:17:24 - machine was rebooted . 2007-12-22 08:01:19 --- E O F --- Hijackthis log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:20:27 PM, on 12/29/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\msiexec.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [DeltTray] DeltTray.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe -s O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Global Startup: Digital Line Detect.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing) O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 6461 bytes |
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#4
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| 1. Open HijackThis and select Open the Misc Tools selection 2. Click Open process manager 3. Select these files by clicking on it once to highlight it. C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe Note: To terminate multiple processes at the same time press and hold down the Ctrl key while selecting multiple process. 4. Click Kill process and click Yes at the prompt. 5. When done click Main Menu then click Do a system scan only and place a check mark next to: O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing) Close all windows except for HijackThis and click Fix checked ---------- Enable Viewing Of Hidden System Files & Folders 1. Click Start. 2. Select Control Panel. 3. Select the Tools menu and click Folder Options. 4. Select the View Tab. 5. Under the Hidden files and folders heading select Show hidden files and folders. 6. Uncheck the Hide extensions for known file types option. 7. Uncheck the Hide protected operating system files (recommended) option. 8. Click Apply. 9. Click OK. ---------- Locate and delete this file (in bold) C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe Restart the computer. ---------- Post a new HiackThis log and let me know how the computer is running now. |
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#5
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| At step 3 that process isn't even on the list, should I just skip to step 5? |
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#6
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| Go to Start > Run > type Services.msc and press Enter on the Keyboard. Look for the service NTBOOT or NTBOOTMGR there and right click it and choose Stop. Then continue on. |
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#7
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| The stop option is greyed out, my computer is really trying to give you a hard time. ![]() EDIT: Also, that ntuser file didnt come up when I searched for it. |
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#8
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| OK, post a new HijackThis log. |
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#9
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| Here you are, thanks for taking me through this. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:27:58 PM, on 12/29/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [DeltTray] DeltTray.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe -s O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Global Startup: Digital Line Detect.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing) O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 6442 bytes |
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#10
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| Lets look again. Follow all of these steps. Please download ATF Cleaner by Atribune. ATF Cleaner.exe (Dont use it yet) Click Start->Run - type services.msc & then click on the OK button *Locate the service - NTBOOTMGR (NTBOOT) *Double-click on it to open the Properties dialog. *Under the General tab: *Stop the service by using the Stop button. *Change the Startup type to Disabled & then click on the OK button. Next, start HijackThis & go to Open Misc.Tools section...> Delete an NT service... *In the popup box that appears, copy/paste NTBOOT Click on the OK button to allow the reboot. Next, please reboot your computer in Safe Mode by doing the following: 1) Restart your computer 2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3) Instead of Windows loading as normal, a menu should appear 4) Use the up arrow key to highlight Safe Mode and press Enter. Go to My Computer->Tools->Folder Options->View tab: * Under the Hidden files and folders heading: * Select Show hidden files and folders. * Uncheck Hide protected operating system files (recommended) option. *Also, make sure there is no checkmark beside Hide file extensions for known file types. * Click OK. Open HijackThis and select Do a system scan only then place a check mark next to: O23 - Service: NTBOOTMGR (NTBOOT) - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntuser.exe (file missing) Close all windows except for HijackThis and click Fix checked Delete the following Files if they still exist. C:\WINDOWS\SYSTEM\DRIVER\ ntuser.exe Run ATF Cleaner Make sure that all browser windows are closed.
If you use Firefox browser
If you use Opera browser
Click Exit on the Main ATF Cleaner menu to close the program. Reboot the computer and post a New HijackThis log. |
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