[lambytd]

Hi there my computor is running slow and i keep getting messages making me aware about parasites spyware worm win32.netsky and malware could you help me fix this problem please but i'm not the best with computors thanks Mark.

[Spencer2004]

http://free.grisoft.com/doc/download.../frt/0?prd=aff

[evilfantasy]

Follow the steps in this post and then post the logs.

[lambytd]

thanks for the advice spencer it seems to have done the trick but i do have one more problem its a tool bar which i have not downloaded it say's remove pop up's/ scan spyware/ security test/ spam protection this tool bar is not in my add/remove program have you any idea what i can do thanks.

[evilfantasy]

Originally Posted by evilfantasy

Follow the steps in this post and then post the logs.

[Spencer2004]

it must be the avg toolbar. go into your internet browser and click a blank space next to the toolbar then look for something like 'avg toolbar' in the drop list and click it.

alternatively modify the avg instilation in add/remove programs and you should be able to remove the toolbar from there.

if you are still stuck do say so

[lambytd]

I wonder if you could give me some advice i am downloading HIJACK THIS and it say's upon install Hjack thisshould open for me then it say's close Hijack this and rename it it will not do this. When i click on the high lighted link it comes up to run and then run again which i click then a window comes up with browse install and quit could you help me thanks Mark

[evilfantasy]

Let's do this instead. Delete the Hijackthis installer from the desktop. We won't need it.

Download Deckard's System Scanner (DSS) to your Desktop.
Note: You must be logged onto an account with administrator privileges.

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open
  • main.txt <- this one will be maximized
  • and extra.txt <- this one will be minimized
• Add the contents of main.txt in your post.
• Also add extra.txt to your post.

• The text from these files may exceed the maximum post length for this forum, and may need to be sent over 2 or more posts. Please ensure all text is posted.

What DSS will do:

• Create a new System Restore point in Windows XP and Vista.
• Clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
• Check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

[lambytd]

Thanks mate i think that has solved my problems well with the computer any way thanks again mark.

[evilfantasy]

That wasn't an anti malware/virus tool it is just a diagnostic tool to help locate the problem. It in no way removes malware. You should post the logs.