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#1
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Hi there my computor is running slow and i keep getting messages making me aware about parasites spyware worm win32.netsky and malware could you help me fix this problem please but i'm not the best with computors thanks Mark.
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#2
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#4
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thanks for the advice spencer it seems to have done the trick but i do have one more problem its a tool bar which i have not downloaded it say's remove pop up's/ scan spyware/ security test/ spam protection this tool bar is not in my add/remove program have you any idea what i can do thanks.
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#6
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it must be the avg toolbar. go into your internet browser and click a blank space next to the toolbar then look for something like 'avg toolbar' in the drop list and click it.
alternatively modify the avg instilation in add/remove programs and you should be able to remove the toolbar from there. if you are still stuck do say so |
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#7
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I wonder if you could give me some advice i am downloading HIJACK THIS and it say's upon install Hjack thisshould open for me then it say's close Hijack this and rename it it will not do this. When i click on the high lighted link it comes up to run and then run again which i click then a window comes up with browse install and quit could you help me thanks Mark
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#8
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Let's do this instead. Delete the Hijackthis installer from the desktop. We won't need it.
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
What DSS will do:
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#9
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Thanks mate i think that has solved my problems well with the computer any way thanks again mark.
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#10
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That wasn't an anti malware/virus tool it is just a diagnostic tool to help locate the problem. It in no way removes malware. You should post the logs.
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