[peterho]

This Virus keeps interupting my web browsing sessions with a red screen and saying the site is infected. It clsoes the session. It demands $59.95 to solve the problem.

I have up to date Norton anti virus system which says there is no problem on my system. I have been in touch with Norton who say that they want even more money to sort the problem out .

Has anybody had similar experience and if so is there an easy solution

[evilfantasy]

Don't pay anything. We should be able to fix this here for free.

Work through our Malware Removal Guide and post the logs.

[peterho]

Many thanks for this.

With my nephew and using the Malaware software you suggested we have eradicated the problem. What I am really puzzled about is that Malaware found the 78 infected and dangerous files which my paid for Norton Virus protection programme had not filtered out. Indeed when I manually ran a scan through Norton it did the scan and still reported there were no problems. My confidence in Norton has been shattered.

When I contacted Symantec prior to using this website they wanted £70 to deal with the problem regardless of the fact their programme had failed.

On the other hand my laptop which I use in the house from a wireless hub, is protected with a free Virus software programme and we have had no problems atall with it.

Thanks again for your help.

Peterho

[evilfantasy]

Rouge software is different than a virus or trojan. Most antivirus won't detect/block them. Antivirus isn't "bulletproof." You still have to use caution on what websites you visit and what software you download.

[peterho]

Many thansk for your help.

Peterho

[evilfantasy]

Your welcome.

A few suggestions and links.

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster - Secure your Internet Explorer to make it harder for these ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself safe On The Web for tips and free tools to keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.