|
|
#1
24th Dec 2008, 08:23
|
|||
|
|||
|
Hello,
I am new here and hope I am posting in the right place. I have a huge computer problem and need some help. Let me start by saying I do not know a lot about computers so please dont talk over my head as I will not be able to understand. I am currently unemployed and am so desperate for my computer in my job search and need it to work. I dont have money to buy programs to fix it so that isnt an option. I will include my email address as I am currently using a friends computer and emails go to my phone so I can read them as I cant get online on my computer. That all being said here is my issue. My computer is a Sony Vaio with Windows XP. I got a virus called PRO ANTISPYWARE 2009 a few days ago. I tried several things to remove it and finally found Mailwarebytes and it was able to remove it. Problem is the virus changed all the settings on my computer before I got it out of the system. I can no longer get online and it changed a lot of my drivers. I cant do much of anything though now my computer is much faster than is was on the things I can do. My biggest problem is it changed my syatem adminastraitor. I cant restore my system to an earlier time because I no longer have access to that option. That being said no one has access as I am the only user on my computer so I dont know what do do. I can sign in and my password still works but I have limited access to any of my system. When this happened one other thing that happened is my computer screen went DIM, like I went from a 100 watt light bulb to a 60 watt light bulb. I also do not have my system recovery disk so I cant just wipe my computer out and start over even if I am able to save all my important files to disk. I might be wrong but I believe if I am able to become the adminastraitor again and restore my computer to say last month and be able to get online so I can install windows updates I would be fine. I know for sure I can do nothing as long as I cant do a system restore which I cant do unless I become the system adminastraitor again. I am beyond desperate as I simply have no money to be able to get help with this problem. I will do my best to provide any information I can in helping someone help me. I have COMODO anti virus and registry cleaner on this machine. I thank you in advance as I am honestly desperate for some help. |
|
#2
24th Dec 2008, 14:09
|
|||
|
|||
|
Welcome to CJ.
Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.
Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. For Windows XP Systems install the Recovery Console: - If you are using Windows XP and do not already have the Recovery Console installed, please ensure your Internet connection is active (if possible) and click Yes. - If for some reason your Internet is not working click No. - If you are not using Windows XP, you will not be prompted. - When prompted to accept the EULA click OK. - Accept Microsoft's EULA (Click Yes). - When you are told that the RC is installed correctly click YES to continue scanning for malware. When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply. Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall. Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
__________________
 |
