Travel Fans
Go Back   Computer Juice Computer Software Virus, Spyware & Security

Register

 Default 

Explorer.exe messing up.




Reply
 
Thread Tools
  #21  
Old 13th Jan 2008, 11:15
Moderator
Posts: 7,543
 
Everything is looking much better now.

We need to run a few more steps to ensure everything is gone.

Please download DrWeb CureIt & save it to your desktop.

Scan with DrWeb-CureIt as follows:
  • Double-click on drweb-cureit.exe and then click Start.
  • An Express Scan of your PC notice will appear.
  • Under Start the Express Scan Now Click OK to start.
    • This is a short scan that will scan the files currently running in memory.
    • If or when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the Scan tab and UNcheck Heuristic analysis and click OK
  • Back at the main window, select the Complete scan button.
  • Then click the Green Arrow Start Scanning button on the right and the scan will start.
    • Click Yes to all if it asks if you want to cure/move any file(s).
  • When the scan is done.
  • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
  • Save the DrWeb.csv report to your Desktop.
  • Exit Dr.Web Cureit.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
  • Copy and paste that log in the next reply

----------

Run a new Hijackthis scan and post the log

----------

Next post
Dr Web log
New Hijackthis log
__________________


  #22  
Old 13th Jan 2008, 16:16
Full Member
Posts: 60
 
Both scans successful, though the DrWeb took quite a few hours, sorry for the lengthy wait for a reply. Here are both the logs:

HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:15:39, on 13/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe
C:\WINDOWS\system32\wscntfy.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: GigagetIEHelper Class - {111CAA23-6F4F-42AC-8555-B48C1D87BBAB} - C:\WINDOWS\system32\gigagetbho_v10.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Download All by Gigaget - C:\Program Files\Giganology\Gigaget\getallurl.htm
O8 - Extra context menu item: &Download by Gigaget - C:\Program Files\Giganology\Gigaget\geturl.htm
O8 - Extra context menu item: &Save Flash In This Page by Flash Saver - C:\PROGRA~1\FLASHS~1\save.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by111fd.bay111.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1168697954718
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15033/CTPID.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7953 bytes
  #23  
Old 13th Jan 2008, 16:17
Full Member
Posts: 60
 
Here's the DrWeb log:


Process.exe;C:\Documents and Settings\Kurt\Desktop\SmitfraudFix\SmitfraudFix;Tool.Prockill;Incurable.Deleted.;
restart.exe;C:\Documents and Settings\Kurt\Desktop\SmitfraudFix\SmitfraudFix;Tool.ShutDown.11;Incurable.Deleted.;
Process.exe;C:\WINDOWS\system32;Tool.Prockill;Incurable.Deleted.;
  #24  
Old 13th Jan 2008, 16:24
Moderator
Posts: 7,543
 
The logs are clean.



Just a few more steps to secure the work you have done.

Let's clear out the programs we've been using to clean up your computer, they are not suitable for
general malware removal and could cause damage if launched accidentally.

Please download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop.

1. Double click OTMoveIt2.exe to launch it.
2. Click on the CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
  • When finished exit out of OTMoveIt2
This is a good time to clear your infected system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and click Next.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Next to System Restore click Clean up...
This will remove all restore points except the new one you just created.

Check out Keeping Yourself safe On The Web for tips and free tools to keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.


Let me know how everything went.
__________________

  #25  
Old 13th Jan 2008, 16:43
Full Member
Posts: 60
 
Everything went well with the clean up tool, but when I typed cleanmgr in the run utility, it came up with the option to clean my local discs instead.

I'm just checking out the links you suggested now for information. I already have CCleaner, but surely that's not the only utility that could be of use to me. Thank you very much for help and advice again, I really appreciate it.
  #26  
Old 13th Jan 2008, 16:47
Moderator
Posts: 7,543
 
Quote:
it came up with the option to clean my local discs instead.
Quote:
  • Select the More options tab
  • Next to System Restore click Clean up...
There are some more powerful cleaners out there.

One is ATF-Cleaner which is free also.

ATF Cleaner by Atribune. ATF Cleaner.exe

Make sure that all browser windows are closed.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All and UNCHECK Cookies.
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All and UNCHECK Cookies.
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All and UNCHECK Cookies.
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main ATF Cleaner menu to close the program.
__________________

  #27  
Old 13th Jan 2008, 17:30
Full Member
Posts: 60
 
Sorry about that, thank you very much for the suggestions again, ATF works quite well as well as Auslogics. If any problems persist that were similar to mine do you suggest I use the same methods as before or come back with another thread?
  #28  
Old 13th Jan 2008, 17:44
Moderator
Posts: 7,543
 
Best to start a new thread. They may be similar symptoms, but the cause is often different.

Anytime you need a hand just let us know.
__________________

Reply

Register

Similar Threads
Thread Thread Starter Forum Replies Last Post
Dell Support Centre Dsc.exe Messing Up Dell Inspiron 1300 dmdougie General Software Chat 6 18th Nov 2009 13:25
How to Make the Computer Slightly Faster by Messing About with the Processor tolet CPUs, Motherboards & RAM 7 11th Feb 2009 15:09
Please advise, I think there's something messing with my connectivity. kathymer Virus, Spyware & Security 14 5th Feb 2009 16:43
Windows Messing up ComputerGuy Windows Operating Systems 1 26th Jul 2008 12:27
Zone Alarms messing with my computer :-( loupylauraclams Virus, Spyware & Security 1 24th Apr 2008 05:29
Thread Tools



Translations Powered by Powered by Google
Arabic Bulgarian Chinese Croatian Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Slovak Spanish Swedish Taiwanese Thai Turkish Ukrainian

Copyright ©2006 - 2010 Computer Juice.

Powered by vBulletin® Copyright ©2000 - 2010 Jelsoft Enterprises Ltd. SEO by vBSEO ©2009, Crawlability, Inc.