[madcows7]

well this past month my friends computer got extremly slow and buggy in many ways and we think its a virus heres my hijack log any other help would be appreciated thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:00:42 PM, on 4/17/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\CtHelper.exe
C:\Windows\System32\CTXFIHLP.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\CTxfispi.exe
C:\Users\Mark JR\Program Files\DNA\btdna.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\SearchFilterHost.exe
c:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 72.233.61.2 L2authd.lineage2.com
O1 - Hosts: 72.233.61.2 L2testauthd.lineage2.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Grid Service] "C:\Program Files\GridService\peer.exe" -n Grid
O4 - HKLM\..\Run: [vmware-tray] "C:\Program Files\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Workstation\hqtray.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CtxfiReg] CTXFIREG.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Mark JR\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Download Link Using Mega Manager... - C:\Program Files\Megaupload\Mega Manager\mm_file.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\prxernsp.dll
O13 - Gopher Prefix:
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames...l.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10...y.cab55579.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Unknown owner - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: VMware Agent Service (ufad-ws60) - Unknown owner - C:\Program Files\VMware\VMware Workstation\vmware-ufad.exe (file missing)
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - Unknown owner - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe (file missing)
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.8\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.0.51a\bin\mysqld-nt.exe

--
End of file - 9561 bytes

[evilfantasy]

You will need to do the other two scans from HERE and post those logs. Then run a new HJT scan and post the log also.

[kanoakavirus]

Ask him to register, would make things easier and clearer?

[madcows7]

uh there are like 10 scanners which one does he use

[evilfantasy]

SUPERAntiSpyware
Malwarebytes' Anti-Malware (MBAM)

[madcows7]

superantispyware didnt give me a log

[evilfantasy]

To retrieve the removal information please do the following:

• After reboot, double-click the SUPERAntiSpyware icon on your desktop.
• Click Preferences. Click the Statistics/Logs tab.
• Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
• It will open in your default text editor (preferably Notepad).

[madcows7]

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/18/2008 at 07:25 PM

Application Version : 4.0.1154

Core Rules Database Version : 3441
Trace Rules Database Version: 1433

Scan type : Complete Scan
Total Scan Time : 00:27:10

Memory items scanned : 617
Memory threats detected : 0
Registry items scanned : 5920
Registry threats detected : 0
File items scanned : 29182
File threats detected : 0

[evilfantasy]

Malwarebytes' Anti-Malware (MBAM), then run a new Hijackthis scan and post that log as well please.

[madcows7]

ok the internet is going slow latly also if theres no viruses what would be causing this ... only if tehre are none

[evilfantasy]

Need the other two logs.

I just looked at the first HJT log again and missed this the first time. It could be part of the problem.

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

See HERE for more details.

[madcows7]

heres the other log file Malwarebytes' Anti-Malware 1.11
Database version: 599

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 358977
Time elapsed: 1 hour(s), 36 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 28
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\zangoax.clientdetector (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\zangoax.clientdetector.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\zangoax.userprofiles (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\zangoax.userprofiles.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\toolbar.htmlmenuui (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\toolbar.htmlmenuui.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\toolbar.toolbarctl (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\toolbar.toolbarctl.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\srv.coreservices (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\srv.coreservices.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hostol.mailanim (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hostol.mailanim.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hbmain.commband (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hbmain.commband.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\coresrv.lfgax (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\coresrv.lfgax.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hostol.webmailsend (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hostol.webmailsend.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\zango.desktopflash (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\zango.desktopflash.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\instie.hbinstobj (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\instie.hbinstobj.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\coresrv.coreservices (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\coresrv.coreservices.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{dbf00e12-281c-4dc8-a7ec-1ff45182439b} (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hbr.hbmain (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\hbr.hbmain.1 (Adware.Zango) -> No action taken.
HKEY_CLASSES_ROOT\AppID\ZangoSA_df.exe (Adware.Zango) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extens ions\Zango@Zango.com (Adware.Zango) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\ZangoSA (Adware.Zango) -> No action taken.

Files Infected:
C:\ProgramData\ZangoSA\ZangoSA.dat (Adware.Zango) -> No action taken.
C:\ProgramData\ZangoSA\ZangoSAAbout.mht (Adware.Zango) -> No action taken.
C:\ProgramData\ZangoSA\ZangoSAau.dat (Adware.Zango) -> No action taken.
C:\ProgramData\ZangoSA\ZangoSAEULA.mht (Adware.Zango) -> No action taken.
C:\ProgramData\ZangoSA\ZangoSA_kyf.dat (Adware.Zango) -> No action taken.
C:\Windows\System32\h@tkeysh@@k.dll (Trojan.Agent) -> No action taken.

[madcows7]

besides all that crap what abotu that live update thing anything i need?

[evilfantasy]

Did you remove the items found by MBAM?

Now run a new Hijackthis scan and post that log.

Next:
Create An Uninstall List

• Start HijackThis
• Click on the Open the Misc Tools section
• Click on the Open Uninstall Manager button.
• Click on the Save list button and specify where you would like to save this file and click Save.
  • When you press Save button a notepad will open with the contents of that file.
• Copy and paste that list in your reply.

[madcows7]

can you tell me about the dang live update thing though?