[evilfantasy]

Live update is left over from the Norton Antivirus. It isn't doing any good and probably slowing down the computer.

[madcows7]

yeah since i unistalled norto im using avast XD anyways dr.web is only at 4% is it sopposed to take so long

[evilfantasy]

Dr Web will take a while to complete.

[madcows7]

hey uh about 8% in of that scan i got blue screeen of death heres the error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 001904AB
BCP2: 9D0E7A8C
BCP3: 9D0E7788
BCP4: 829A677C
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041908-01.dmp
C:\Users\Mark JR\AppData\Local\Temp\WER-85550-0.sysdata.xml
C:\Users\Mark JR\AppData\Local\Temp\WEREB48.tmp.version.txt

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[evilfantasy]

I don't know how to read mini dumps.

Try working through this and see if you can do a repair. <Link hidden. Register for free to see this link!>

[madcows7]

thats not about mini dumps

[evilfantasy]

Files that help describe the problem: C:\Windows\Minidump\Mini041908-01.dmp

Yes it is.

Also try this.

Use the <Link hidden. Register for free to see this link!>

• Click Start Now
• Check the box next to Enable thorough system inspection.
• Click Start
• Allow the scan to finish and scroll down to see if any updates are needed.
• Update anything listed.

[madcows7]

nope any other scans to try?

[evilfantasy]

Use the <Link hidden. Register for free to see this link!>

• Click Accept.
• Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer

When the scan is done, in the Scan is complete window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As...

• Next, in the Save as prompt, Save in area, select: Desktop.
• In the File name area, use KScan, or something similar.
• In Save as type: click the drop arrow and select: Text file [*.txt]
• Then, click: Save

Please copy and paste the Kaspersky Online Scanner Report in your next post.

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