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Friends computer slow




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  #31  
Old 19th Apr 2008, 16:28
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Posts: 7,552
 
Live update is left over from the Norton Antivirus. It isn't doing any good and probably slowing down the computer.
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  #32  
Old 19th Apr 2008, 16:39
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Posts: 93
 
yeah since i unistalled norto im using avast XD anyways dr.web is only at 4% is it sopposed to take so long
  #33  
Old 19th Apr 2008, 16:46
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Dr Web will take a while to complete.
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  #34  
Old 19th Apr 2008, 17:10
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Posts: 93
 
hey uh about 8% in of that scan i got blue screeen of death heres the error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 001904AB
BCP2: 9D0E7A8C
BCP3: 9D0E7788
BCP4: 829A677C
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041908-01.dmp
C:\Users\Mark JR\AppData\Local\Temp\WER-85550-0.sysdata.xml
C:\Users\Mark JR\AppData\Local\Temp\WEREB48.tmp.version.txt

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  #35  
Old 19th Apr 2008, 17:17
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Posts: 7,552
 
I don't know how to read mini dumps.

Try working through this and see if you can do a repair. http://www.bleepingcomputer.com/tuto...torial148.html
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  #36  
Old 19th Apr 2008, 17:32
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Posts: 93
 
thats not about mini dumps
  #37  
Old 19th Apr 2008, 23:50
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Posts: 7,552
 
Quote:
Files that help describe the problem:
C:\Windows\Minidump\Mini041908-01.dmp
Yes it is.

Also try this.

Use the Secunia Software Inspector
  • Click Start Now
  • Check the box next to Enable thorough system inspection.
  • Click Start
  • Allow the scan to finish and scroll down to see if any updates are needed.
  • Update anything listed.
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  #38  
Old 21st Apr 2008, 14:11
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Posts: 93
 
nope any other scans to try?
  #39  
Old 21st Apr 2008, 14:26
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Posts: 7,552
 
Use the Kaspersky Online Scanner
  • Click Accept.
  • Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
When the scan is done, in the Scan is complete window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As...


  • Next, in the Save as prompt, Save in area, select: Desktop.
  • In the File name area, use KScan, or something similar.
  • In Save as type: click the drop arrow and select: Text file [*.txt]
  • Then, click: Save


Please copy and paste the Kaspersky Online Scanner Report in your next post.

---------------

Next post
Kaspersky log
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