[BubbaFett]

Hello,
Hopefuly someone here can help me. Last week I started getting this pop-up from norton (Cap attached).I click it and it does nothing. What can I do to make it go away?

Also I want to delete Norton and download something new.What do you suggest? something free and good.

[Dave Hybrid]

Spybot is available in the downloads section.

You need to run a spyware scan, clean the PC but also include the log file here.

Then get hijackthis, run it and post the log file here also.

[BubbaFett]

So I need to use spybot to run a scan,then Download hijackthis?

[Dave Hybrid]

Thats what I said.

[BubbaFett]

Wanted to make sure and not F'up anything.

[Dave Hybrid]

No problem, let us know how you get on.

[BubbaFett]

Alright,download Spybot and it found and it found 58 problems.

[slipend]

Yeah, that popup you are getting isn't from norton. It's spyware making you download a rogue spyware program that could cripple your hard disk with ads.

Also download Ad-Aware from the downloads and do a full scan.
Ensure it's up to date.

As for Anti-Virus, try Avast, alot of people on here recommend it, i haven' tried it myself (i have nod32) and Avast is free.

[evilfantasy]

Let it fix everything it can and let us know what it can not fix.

[evilfantasy]

Don't go deleting anti virus programs until you are free of what virus you have. They could leave remnants and be even harder to track down and remove.