Help! I can't fix this!

**iBmx** · #1 04-11-2007, 02:52 PM

Hey guys, I'm new to this forum! I know lots about computers but I can't fix this problem. It'd be really cool if I could get some help. It goes like this:

If I could get any help that would be amazing! Thanks.

Edit: System Restore, or booting in safe mode don't work.

**evilfantasy** · #2 04-11-2007, 03:18 PM

First check for updates.

Navigate to http://windowsupdate.microsoft.com, and install anyCritical security updates listed.

Have you installed anything lately?

**iBmx** · #3 04-11-2007, 03:20 PM

Well, I was using Ux multi theme install and replacer.exe to run a new theme. Dodgey, eh?
I think it's a virus because explorer.exe doesn't start with a capitol 'E', but that dialog box does.

**mbonwick** · #4 04-11-2007, 03:23 PM

Well, try running task manager by pressing ctrl-alt-del
Go to New task (Run...)
Type "cmd" (without the quotes)
At the command prompt, type sfc / scannow
This will erpair any corrupt files, you may need your XP disc.

However, this sounds more like the WORM_KLEZ.E virus. Run HijackThis and post the log up here.

Obviously, run a virus scan.

HTH

**evilfantasy** · #5 04-11-2007, 03:27 PM

See this post Guide For Attaching Logs To A Post

Read this carefully and post the log in your next reply.

1. Please download Combofix by sUBs. Place it on your Desktop. combofix.exe
2. Double click combofix.exe & follow the prompts. Select 1 and hit Enter.
3. When finished, it shall produce a log for you. Save the log to your desktop as a Text document (.txt). Post that log as an Attachment in your next reply.
Combofix will create a backup to anything removed in C:\qoovox

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

**iBmx** · #6 04-11-2007, 06:49 PM

I ran combofix, and it went through like 38 stages and then rebooted by computer... What do I do? It didn't give me a log or anything.

**evilfantasy** · #7 04-11-2007, 07:22 PM

It should have saved to the desktop.

Look in C:\Combofix or C:\qoovox for the combofix.txt log.

**iBmx** · #8 04-11-2007, 07:25 PM

Kay, lemme find it.
Edit: I can't find it. I've tryed in task manager, and cmd. It gives me that same dialog box as I get when I log on.

**evilfantasy** · #9 04-11-2007, 07:45 PM

It is not in task manager.

Double click My Computer on the desktop and navigate to C:\Combofix or C:\qoovox

**iBmx** · #10 04-11-2007, 07:55 PM

I don't have icons or a startbar. It's in my first post. I have to use task manager to get online...