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  #1  
Old 19th Sep 2009, 16:36
New Member Group
 
i got kaspersky anti virus and when i tried to put it on my new laptop it told me to delete mcafee security so i did but when i tried again to upload it keeps saying its still there when its not and now i have no anti virus is there any way of resolving this
  #2  
Old 20th Sep 2009, 13:53
Moderator Group
 
Try this.

Download the McAfee Consumer Product Removal Tool to your Desktop.
Using McAfee Consumer Product Removal tool:

  • Double click the MCPR.exe
  • A Command Line window will be displayed, and then close automatically.
  • Wait for a second Command Line window to be displayed.
    • Note: Do not double-click MCPR.exe again, you may have to wait up to 1 minute for the next window to appear.
  • After the second window appears, the program will begin the cleanup.
  • Observe the installation, which could take several minutes. The following message will be displayed in the Command Line window: The machine must reboot to complete the un-installation. Reboot now? [y.n]
  • Press Y on the keyboard.
  • Wait for the computer to restart.
  • All McAfee products are now removed from your computer.
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