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#1
15th Apr 2009, 19:03
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I have had a problem with my computer on and off for the past month or two. I currently use McAfee VirusScan and Webroot SpySweeper and I have been scanning practically everyday to try to remove my problems with no luck.
When I scan my computer using Webroot it finds Adware called Virtumonde. I quarantine it but it is back even when I start Webroot up again within minutes of the previous sweep. After the quarantine it says it found spyware running in memory and to remove it completely I need to restart my computer. So, I restart my computer and nothing happens... it's still there. I constantly get pop-up advertisements on my screen - so often it makes it impossible to even do anything. Around the same time this started my computer began running very slow. Then, suddenly today I have a new problem. I get a warning that says windows\system32\nafamamo.dll is not a valid windows image. What is that??? It pops up about 30 times when I boot my computer, and then again each time I open a new program on my computer. What is this and how can I remove it?? I consider myself computer savvy from teaching myself, but I am at a loss for how to fix this. I also do not have a warranty so sending it in is not an option. Anyone have any suggestions for me?? |
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#2
16th Apr 2009, 11:10
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Run the scans found here http://www.computer-juice.com/forums...-posting-7476/
Post the 3 logs when complete.
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#3
16th Apr 2009, 15:59
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On the list of malware programs that could be in my computer it says WildTangent. I have WildTangent Web Driver... is that the same? Should I remove it?
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#4
16th Apr 2009, 16:01
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I also have viewpoint media player in my list of programs. And that is on the list of malware. Should I remove that also? I am afraid to remove anything without knowing for sure.
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#5
16th Apr 2009, 16:01
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You can keep it or uninstall it. Normally it is not needed and if it is it will just reinstall whenever it is needed. See here for more information. http://www.pchell.com/support/wildtangent.shtml
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#6
16th Apr 2009, 16:01
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Yes uninstall anything with Viewpoint in the name.
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#7
16th Apr 2009, 16:05
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Ok - thank you. I removed both... moving on to the next step......
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#8
16th Apr 2009, 16:10
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How do I know what cookies I should keep??
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#9
16th Apr 2009, 16:11
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You can uncheck Cookie in the options. SUPERAntiSpyware will get any bad ones.
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#10
16th Apr 2009, 21:24
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My log is too long to post... I will try to attach it. I am still having an issue with my warning about the Nafamamo.dll error. It pops up everytime a new program is opened, and when I reboot my computer it pops up about 30-40 times as everything loads. It says "The application or DLL C:\windows\system32\nafamamo.dll is not a valid windows image. Please check this against your installation diskette."
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