[evilfantasy]

Uninstall this > MSN Messenger 5.0

I don't see any Yahoo entries, but if you install the Yahoo Messenger and reinstall MSN Messenger it will install the software and files/folders that go along with it and the mail.

Also uninstall Viewpoint Toolbar

Your Java is out of date leaving your system vulnerable.
Older versions of Java have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Step 1 - Get the new version

• Go to the Sun Java Download Page
• On the Sun Java page scroll to the 4th download.
• 
• Click the button and choose the options.
  • Platform Windows
  • Language English
• Next place a check mark in the box to agree to the License Agreement.
• "I agree to the Java SE Runtime Environment 6 License Agreement"
• Click Continue
• Click on the link to download Windows Offline Installation and save to your desktop.
• Then from your desktop double-click on jre-6u4-windowsi586-p.exe to install the newest version.
• Follow the prompts to complete the installation.

Step 2 - Remove old version(s)

• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel > Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Uninstall the ones listed below
  • J2SE Runtime Environment 5.0 Update 9
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 3
    Java(TM) SE Runtime Environment 6 Update 1
• Do not remove Java 6 Update 4
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Restart your computer once all Java components are removed.

[Rookssailor]

Uninstalling MSN Messinger 5.0 is no problem. But---tell me how to Install Yahoo Messinger and also to Re-install MSN Messinger. I'll do the Java work as soon as I receive your Un-install/Install instructions. Appreciate what you're doing.

[evilfantasy]

MSN is now Windows Live Messenger. http://get.live.com/messenger/overview

Yahoo you might as well just install since it isn't in add/remove programs. http://messenger.yahoo.com/

[Rookssailor]

Bad news! Before I did your suggested Un-install/installs shown above, I could not get on line this morning via ATT Yahoo. COULD GET ONLINE ON INTERNET EXPLORER to read my ATT Yahoo emails, etc. Also, still next to impossible to get online to my MSN email---except by devious, time consuming route. After I did Un-install/Install items shown above no improvement in any way came about---still all loud noises and clicking sounds from mouse and all of the problems talked about above. Have not done Java work yet. Sorry to admit it, but I am most discouraged. Your help is still most appreciated. What's the next move?

[evilfantasy]

Go to Start > Run > type (or copy and paste) sfc /scannow <<--Note the space between sfc and /scannow. This is the System File Checker (SFC).

Try resetting your router. There should be a small reset button on the back or bottom of it that you can push in with a pencil or something. Hold it in for atleast 15 seconds. Restart the computer.

Are you using free Yahoo email or is this through your ISP? A quick call to your ISP could get some results.

[madcows7]

if that doesnt work and only if it doesnt work ihad the same problem you did and if you did uninstall those programs and reinstall check the folders all the data was in i found for me when i tried that the virus was in there but the data was gone basicly it was waiting for me to reinstall .... i eventualy had to download both programs to a desktop folder called msn and yahoo ... never had any problems from then on

[Rookssailor]

Thanks to the 2 of you. I hate to admit it but I don't know what my router is, or where it is located on my computer. I doubt if I can find it, and the enclosed place in my desk that houses the tower makes if next to impossible for me to take things out and look at them, etc.

What do I do after I "Go to Start > Run > type (or copy and paste) sfc /scannow <<--Note the space between sfc and /scannow. This is the System File Checker (SFC)"..What do I do after---what am I
looking for?

ATT Yahoo is my ISP and Yahoo is free.

I'm still demoralized. I have a feeling we are very close to solving this problem---but close doesn't count. I'm counting on the 2 of you---and appreciate your help.

[evilfantasy]

ATT Yahoo is my ISP and Yahoo is free.

But is this email set up through ATT or is it a free account that you set up online?

Go to Start > Run > type (or copy and paste) sfc /scannow then click OK.

It is the systemfile checker. It will look for any damaged files on the computer. Have your XP install CD handy because you may need it if any damaged files are found.

[Rookssailor]

I've been out of town for a day and a half. Hope we can solve this computer mystery now that I'm back. Regarding my ATT account---I've had it for some years. I think I opened it and got the Att Yahoo email for free. For some reason, I can get on ATT. Yahoo now without have to substitute going on to Internet Explorer. So that's not a problem anymore. But I still have difficulty getting into MSN email. Use a real round about way---but do finally get on the MSN email. Still no font, color, Bold, idents, etc strip on either Yahoo or MSN Hotmail email accts. Loud click sounds when I use mouse, and at signal when new message arrives. What can we do?

[evilfantasy]

Go to Start > Run > type (or copy and paste) sfc /scannow then click OK.

It is the systemfile checker. It will look for any damaged files on the computer. Have your XP install CD handy because you may need it if any damaged files are found.