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#1
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The computer that my family frequently uses has gotten infected (from what I can tell) something called "Trojan.Vundo.H". I used Malwarebytes and it as gotten rid of some infected files but It's unable to rid of at 4 files which seem to be the ones messing with the computer. I scanned again with Malwarebytes and the log is below:
Malwarebytes' Anti-Malware 1.36 Database version: 1945 Windows 5.1.2600 Service Pack 3 4/23/2009 4:11:31 AM mbam-log-2009-04-23 (04-11-31).txt Scan type: Quick Scan Objects scanned: 101703 Time elapsed: 15 minute(s), 4 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 1 Registry Data Items Infected: 2 Folders Infected: 1 Files Infected: 5 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{be6b89a5-c21e-4e86-aa7c-31921f27c183} (Trojan.Vundo.H) -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\hmbdkint (Trojan.Vundo.H) -> Delete on reboot. HKEY_CLASSES_ROOT\CLSID\{be6b89a5-c21e-4e86-aa7c-31921f27c183} (Trojan.Vundo.H) -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: c:\windows\system32\ntos.exe -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\syste m32\ntos.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully. Folders Infected: C:\WINDOWS\system32\wsnpoem (Trojan.Agent) -> Delete on reboot. Files Infected: c:\WINDOWS\system32\aodnloj.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\wsnpoem\audio.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\wsnpoem\video.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\Temp\winlognn.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\ntos.exe (Backdoor.Bot) -> Delete on reboot. -------- I've also scanned it with HijackThis here: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:12:40 AM, on 4/23/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\SCardSvr.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\TEMP\ulyhd4gnez.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\TEMP\ulyhd4gnez.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\TEMP\472718078.exe C:\WINDOWS\explorer.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://83.149.115.146/info.png?cmp=f...mrk=1&ver=4057 F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDO WS\system32\ntos.exe, O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O2 - BHO: (no name) - {BE6B89A5-C21E-4E86-AA7C-31921F27C183} - c:\windows\system32\aodnloj.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKUS\S-1-5-18\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [VRT1C] C:\WINDOWS\TEMP\VRT1C.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\ulyhd4gnez.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\ulyhd4gnez.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\472718078.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\Dan\reader_s.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'Default user') O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab O20 - AppInit_DLLs: ,c:\progra~1\ThunMail\testabd.dll, O20 - Winlogon Notify: hmbdkint - C:\WINDOWS\SYSTEM32\aodnloj.dll O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\ O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Dhcp server (dhcpsrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe (file missing) O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing) O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe (file missing) O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - Unknown owner - C:\WINDOWS\wanmpsvc.exe (file missing) -- End of file - 8290 bytes --------- I am unablw to provide a log from SUPERAntiVirus because the scan apparently causes the computer to flash the 'Blue Screen" and then it reboots. Please help. Thank you. |
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#2
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Bad news I'm afraid.
Please read all of this carefully. The logs show that you are infected by an infection called Virut or Sality. Virut/Sality is a virus that infects all executable files and screensavers. Virut also opens a back door providing the attacker with unauthorized remote access to the infected computer. Definition: Polymorphic virus. There is no way to cure this infection. Your only option is to perform a full reformat. Do NOT attempt a repair install. Trying to fix this infection will only leave the computer unusable. See Virut on the Rise and Virut and other File infectors - Throwing in the Towel? for more information. Note that if you decide to try and clean this you must be extremely careful on what is backed up as these new infections can get into many different file extensions ( DLL, EXE, SCR, HTM, HTML, MP3, AVI, WMV, PDF.....etc). A complete reformat and reinstall is highly suggested! Avoid backing up compressed files (zip/cab/rar.....etc). Virut can also penetrate compressed files that have .exe or .scr inside them. If you backup any files they should be scanned from a clean properly protected PC before restoring. Also be careful what scanner is used as some are very poor at detecting and even worse at protecting from this infection. In fact due to the nature of these new infections there are probably no tools that will properly protect you from the infection. Be very selective and only backup files you can not replace! Do not back up to another machine, as it may become compromised. Burn to DVD/CD, or to an external drive which has nothing else on it, and which you can format should it happen to become infected from the backups. I suggest running at least 3 of the below scanners on the backup files. Run the first scan then reboot before running the second then reboot after the second before running the third. -) Dr.Web CureIt! -) AVG Win32/Virut Removal Tool -) Symantwc W32.Virut Removal Tool -) McAfee Avert Stinger -) Microsoft Windows Malicious Software Removal Tool If you do not know how to perform a fresh install, use this website -> http://www.windowsreinstall.com/ I strongly suggest you do the following immediately! If you have done any online transactions, call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts and/or change all of your account numbers. From a clean computer change all of your online passwords including for email, banks, financial accounts, PayPal, eBay, online credit card companies and any online forums or groups you belong to etc. DO NOT change passwords or do any transactions while using the infected computer. The attacker will get the new passwords and transaction information. |
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#3
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Darn. The guide says I need the Windows XP Home CD. Unfortunately I bought the PC online from ebay and it did not come with one. Is it still possible to reformat and reinstall without it? Or is it the wrong guide?
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#4
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You'll need a CD and license. Period.
__________________
My System: Hybr!d
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#5
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So am basically screwed? Wow. Good thing the infected PC wasn't the workhorse of the house.
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#6
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Can't I order a new CD from mircosoft?
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#7
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Yes if you contact MS then they will help you.
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#8
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online or phone?
EDIT: Reformating and reinstalling doesn't look that much complicated all I need is the CD, which am in the process of ordering (I search around their site and found a number to call for a replacement CD). |
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#9
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Ok after being redirected at least 5 times I finally was able place an order on the recovery CD and should receive it in two to three days. When I do, can someone walk me though the reformatting and reinstalling?
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