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  #11  
Old 30th Nov 2007, 13:36
Moderator Group
 
Default Newbie with a problem

OK lets try this.

Enable Viewing Of Hidden System Files & Folders

1. Right Click Start.
2. Select Control Panel.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading select Show hidden files and folders.
6. Uncheck the Hide extensions for known file types option.
7. Uncheck the Hide protected operating system files (recommended) option.
8. Click Apply.
9. Click OK.

Open HijackThis and select Do a system scan only.
Place a check mark next to

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab

Close all windows and click "Fix checked"


Press ctrl+alt+delete (all at the same time) to bring up task manager.

Click the processes tab and look for:
symlcsvc.exe

Right click it and choose End Process.


Now from the desktop double click "MY Computer" then double click "Local Disk C"

Locate and delete these files/folders (in bold) C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Symantec should now be gone.

Rehide Hidden System Files and Folders

1. Open My Computer
2. Select the Tools menu and click Folder Options
3. Select the View tab.
4. Under the Advanced settings box option select the following:
5. Select Hide extensions for known file types
6. Select Hide protected operating system files
7. Select Do not show hidden files and folders
8. Click OK
__________________

  #12  
Old 30th Nov 2007, 15:32
Donor Group
 
Default Newbie with a problem

What happens if I delete everything in the symatec folder? in fact all of symantec from my system. it still wont delete by the way
  #13  
Old 30th Nov 2007, 17:03
Moderator Group
 
Default Newbie with a problem

There should be no problem with deleting the whole Symantec folder.

To get it to delete you may have to go into Safe Mode:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.
5. Press enter.

Then delete it. This should work.
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  #14  
Old 7th Dec 2007, 12:55
Donor Group
 
Default Newbie with a problem

i know its a bit late but just to say thanks to everybody for the help. Everything seems to be working fine now. My friend is still trying to rebuild the xd card with the unknown virus on it but thats another story.
Cheers
  #15  
Old 7th Dec 2007, 12:57
Moderator Group
 
Default Newbie with a problem

Thanks for letting us know.

Safe surfing.......
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