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#1
7th May 2009, 11:53
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Nortons Removal Tool
Hi guys, after convincing my m8 to not re-new his norton`s internet for yet another year a few months ago,( he`s had norton for five year`s now, kept on subscribing) okay, okay, guy`s get off the floor, stop laughing and grinning like the cheshire cat,
his pc is running a bit slow and i bet it`s down to norton`s only being un-installed from the add and remove programs in control panel and as i`ve not used this program before my question is this Does the removal tool un-install all of norton`s programs or can you select the one`s you want to remove i ask as i`ve never used it before and he`s adament that he want`s to keep norton`s go-back as he says it has saved his pc on many a time all replies appreciated
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If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization. A computer once beat me at chess But it was no match for me at kick boxing.
 My System: redden137
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#2
7th May 2009, 12:40
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Nortons Removal Tool
Norton Removal Tool (SymNRT) < You choose the version. It shouldn't remove Ghost or anything like that.
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#3
7th May 2009, 12:48
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Nortons Removal Tool
Okay thanks just wanted to be sure as when it came up, it seamed to want to uninstall all of nortons products
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If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization. A computer once beat me at chess But it was no match for me at kick boxing.
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#4
7th May 2009, 14:27
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Nortons Removal Tool
okay
It seems to want to remove go back and is doing so otherwise it wont remove the other norton programs is this right?
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If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization. A computer once beat me at chess But it was no match for me at kick boxing.
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#5
7th May 2009, 14:28
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Nortons Removal Tool
I think Go Back is part of the security. It's better to make a backup and save it on a disk. Having your backup on the same drive as you are backing up sort of defeats the purpose of a backup,
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#6
7th May 2009, 14:39
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Nortons Removal Tool
go back was installed when the pc was bought
the internet security suite was installed a year later
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If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization. A computer once beat me at chess But it was no match for me at kick boxing.
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#7
8th May 2009, 15:53
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Nortons Removal Tool
Quote:
Hi redden137, This is Mike from the Norton Authorized SUpport Team. Can you please tell me what Norton product and version you are trying to remove - is it Norton System Works or was GoBack a separate install? If you would like to keep the GoBack portion of the application, depending on the version you have installed, you should be able to use Add/Remove and choose "change" and de-select the apps you want removed while keeping GoBack. Please let me know what product and versions you have installed so I can provide you with the correct method. Thanks, Mike Michael York Norton Authorized Support Team Symantec Corporation |
