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I posted this earlier on a separate thread, but I re-did all the scans in the proper order according to the instructions so I am starting this thread to post my correct logs.
The issue I am having is that anytime I search for something in any search engine and then click on a link, it redirects me to random websites. Also, occasionally when I plug in my USB cable it shuts down my computer and I get a blue screen that says my computer has been shut down to protect from unwanted programs or something like that. Lastly, earlier today I had numerous "security warning" pop-ups, and my desktop background was replaced with a "Warning Computer in Danger" background. When I restarted my computer, the background went back to normal, but was soon replaced with the warning again. Since running the scans, the main problem I am still having is the search engines are still redirecting me to other websites when I click on a link of one of the search results. Here are my logs: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 08/02/2009 at 05:51 PM Application Version : 4.26.1000 Core Rules Database Version : 4032 Trace Rules Database Version: 1972 Scan type : Complete Scan Total Scan Time : 02:39:07 Memory items scanned : 528 Memory threats detected : 0 Registry items scanned : 6696 Registry threats detected : 0 File items scanned : 151956 File threats detected : 19 Adware.Tracking Cookie C:\Documents and Settings\Jackie\Cookies\jackie@tribalfusion[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@247realmedia[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@www.burstnet[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@adbrite[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@serving-sys[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@collective-media[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@advertising[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@oasn04.247realmedia[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@atdmt[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@ad.yieldmanager[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@interclick[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@linksynergy[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@a1.interclick[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@bs.serving-sys[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@doubleclick[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@apmebf[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@burstnet[2].txt C:\Documents and Settings\Jackie\Cookies\jackie@statcounter[1].txt C:\Documents and Settings\Jackie\Cookies\jackie@insightexpressai[2].txt Malwarebytes' Anti-Malware 1.39 Database version: 2421 Windows 5.1.2600 Service Pack 3 8/2/2009 7:40:49 PM mbam-log-2009-08-02 (19-40-49).txt Scan type: Quick Scan Objects scanned: 130780 Time elapsed: 17 minute(s), 4 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 1 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\Cur rentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\Cur rentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explo rer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explo rer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Policies\Explorer\ForceClassicControlPan el (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:57:47 PM, on 8/2/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.ex e C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\system32\PSIService.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Support.com\bin\tgcmd.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\Trend Micro\HijackThis\juice.exe.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/home.php R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe" O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe" O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [DLA] "C:\WINDOWS\System32\DLA\DLACTRLW.EXE" O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs " /args //b startupdelay O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\system32\igfxtray.exe" O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\system32\hkcmd.exe" O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\system32\igfxpers.exe" O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [McENUI] "C:\PROGRA~1\McAfee\MHN\McENUI.exe" /hide O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [UserFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -u O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtim e.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} (Image Uploader Control) - http://cccamera.lifepics.com/net/Upl...Uploader45.cab O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.6.0.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager...EGetPlugin.ocx O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.1.cab O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - http://www.shockwave.com/content/bar...webinstall.cab O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://kmanywhere.kohls.com/Interna...WhlCompMgr.cab O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://cccamera.lifepics.com/net/Upl...Uploader45.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab55579.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/gh...ylomplayer.cab O16 - DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} (Image Uploader Control) - http://cccamera.lifepics.com/net/Upl...Uploader57.cab O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/G...onGameHost.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Filter hijack: text/html - {0f17e8da-ab71-41ab-b57f-eac6621161a9} - C:\WINDOWS\system32\xwreg32.dll O20 - AppInit_DLLs: c:\windows\system32\nafamamo.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.ex e -- End of file - 12428 bytes |
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Hi mate
what i advise you to do is firstly download Zone Alarm Extreme Pro: http://www.zonealarm.com/security/en...nload-zaxs.htm This has Anti virus/spy-ware and browser security. This is by far the best ZA product out. unplug all peripherals from the usb ports etc to save from shutdowns. this will treat viruses and spy ware. let me know if you have any probs with the above. |
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My System: Hybr!d
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I believe I supplied all the logs you needed. Are you still waiting for more information from me? If not, do you know of a solution to this?
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Sorry for the delay.
Open Malwarebytes' Anti-Malware. * Click the Update tab. * Click Check for Updates * If an update is found, it will download and install. * Click the Scanner tab. * Select Perform Quick Scan, then click Scan. * The scan may take some time to finish,so please be patient. * When the scan is complete, click OK, then Show Results to view the results. * Make sure that everything is checked, and click Remove Selected. * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note) * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. * Copy & Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. ---------- Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop. Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it) * XP users Double click on dds to run it. * If your antivirus or firewall try to block DDS then please allow it to run. * When finished DDS will open two (2) logs. 1) DDS.txt 2) Attach.txt * Save both logs to your desktop. * Please copy and paste the entire contents of both logs in your next reply. Note: DDS will instruct you to post the Attach.txt log as an attachment. Please just post it as you would any other log by copy and pasting it into the reply. |
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Malwarebytes' Anti-Malware 1.40
Database version: 2605 Windows 5.1.2600 Service Pack 3 8/11/2009 6:38:49 PM mbam-log-2009-08-11 (18-38-49).txt Scan type: Quick Scan Objects scanned: 146824 Time elapsed: 36 minute(s), 32 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\Cur rentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explo rer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\tw23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully. DDS (Ver_09-07-30.01) - NTFSx86 Run by Jackie at 18:50:59.73 on Tue 08/11/2009 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.198 [GMT -5:00] AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: Webroot Internet Security Essentials *disabled* {2DB6657C-B970-44d3-AB42-6325A913CCC2} FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} ============== Running Processes =============== C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.ex e C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\Explorer.EXE C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\system32\PSIService.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\WINDOWS\system32\igfxpers.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Documents and Settings\Jackie\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.facebook.com/home.php uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.micros oft:en-US&ie=utf8&oe=utf8 mDefault_Search_URL = hxxp://www.google.com/ie mSearch Page = hxxp://www.google.com mStart Page = hxxp://www.google.com uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com uSearchURL,(Default) = hxxp://www.google.com/search?q=%s BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: McAfee SiteAdvisor: {0bf43445-2f28-4351-9252-17fe6e806aa0} - c:\program files\siteadvisor\6253\SiteAdv.dll TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe" mRun: [DMXLauncher] "c:\program files\dell\media experience\DMXLauncher.exe" mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [DLA] "c:\windows\system32\dla\DLACTRLW.EXE" mRun: [tgcmd] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf mRun: [SSRunScript] "c:\program files\support.com\charter\bin\ssrunscript.exe" /script "c:\program files\support.com\charter\vbs\verifyconnection.vbs " /args //b startupdelay mRun: [igfxtray] "c:\windows\system32\igfxtray.exe" mRun: [igfxhkcmd] "c:\windows\system32\hkcmd.exe" mRun: [igfxpers] "c:\windows\system32\igfxpers.exe" mRun: [SiteAdvisor] "c:\program files\siteadvisor\6172\SiteAdv.exe" mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey mRun: [McENUI] "c:\progra~1\mcafee\mhn\McENUI.exe" /hide mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot mRun: [UserFaultCheck] "c:\windows\system32\dumprep.exe" 0 -u mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtim e.dll,_RunDLLEntry@16 mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" StartupFolder: c:\docume~1\jackie\startm~1\programs\startup\pictu r~1.lnk - c:\program files\sony\sony picture utility\pmbcore\SPUVolumeWatcher.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ado ber~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ame ric~1.lnk - c:\program files\america online 9.0\aoltray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dig ita~1.lnk - c:\program files\digital line detect\DLG.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://cccamera.lifepics.com/net/Uploader/LPUploader45.cab DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} - hxxp://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.6.0.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - hxxp://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} - hxxp://www.shockwave.com/content/barnyardinvasion/sis/slgwebinstall.cab DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://kmanywhere.kohls.com/InternalSite/WhlCompMgr.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} - hxxp://cccamera.lifepics.com/net/Uploader/LPUploader45.cab DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab55579.cab DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://aolsvc.aol.com/onlinegames/ghbabeldeluxe/zylomplayer.cab DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://cccamera.lifepics.com/net/Uploader/LPUploader57.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Filter: text/html - {0f17e8da-ab71-41ab-b57f-eac6621161a9} - Handler: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - c:\program files\siteadvisor\6253\SiteAdv.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\windows\system32\nafamamo.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL ============= SERVICES / DRIVERS =============== R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs 0bbc.sys [2008-11-12 29808] R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-11-4 214024] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-6-23 9968] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-6-23 72944] R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312] R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcprox y.exe [2008-11-4 359952] R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-11-4 144704] R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2008-11-12 3667312] R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\webrootsecurity\WRConsumerService.ex e [2008-12-21 1086840] R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon. exe [2008-11-4 606736] R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-11-4 79880] R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-11-4 35272] R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-11-4 40552] S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-11-4 34216] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-6-23 7408] =============== Created Last 30 ================ 2009-08-11 16:55 118 a------- c:\windows\system32\MRT.INI 2009-08-11 14:27 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx 2009-08-11 14:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll 2009-08-08 09:52 3,247 a------- c:\windows\system32\wbem\Outlook_01ca1837cdda2918. mof 2009-08-07 08:01 268,648 a------- c:\windows\system32\mucltui.dll 2009-08-07 08:01 208,744 a------- c:\windows\system32\muweb.dll 2009-08-07 08:01 27,496 a------- c:\windows\system32\mucltui.dll.mui 2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll 2009-07-23 07:36 91 a------- c:\windows\system32\vsfocebklvvjut.dat 2009-07-23 07:25 172,228 a------- c:\windows\system32\vsfocedbajgbdy.dat 2009-07-23 07:25 66,560 -------- c:\windows\system32\drivers\vsfoceemvnwyqu.sys 2009-07-21 18:32 <DIR> --d----- c:\program files\Shared 2009-07-18 10:42 <DIR> --d----- c:\program files\iPod 2009-07-18 10:42 <DIR> --d----- c:\program files\iTunes 2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll ==================== Find3M ==================== 2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys 2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll 2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll 2009-07-19 08:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll 2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll 2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll 2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll 2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll 2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll 2009-07-03 12:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll 2009-07-03 12:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll 2009-07-03 12:09 206,848 a------- c:\windows\system32\dllcache\occache.dll 2009-07-03 12:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll 2009-07-03 12:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll 2009-07-03 12:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll 2009-07-03 12:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll 2009-07-03 12:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll 2009-07-03 12:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll 2009-07-03 12:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll 2009-07-03 12:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll 2009-07-03 06:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe 2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll 2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll 2009-06-16 09:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll 2009-06-16 09:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll 2009-06-14 12:36 9,464 -------- c:\windows\system32\drivers\cdralw2k.sys 2009-06-14 12:36 9,336 -------- c:\windows\system32\drivers\cdr4_xp.sys 2009-06-14 12:36 129,784 -------- c:\windows\system32\pxafs.dll 2009-06-14 12:36 116,472 -------- c:\windows\system32\pxcpyi64.exe 2009-06-14 12:36 118,520 -------- c:\windows\system32\pxinsi64.exe 2009-06-12 07:31 76,288 a------- c:\windows\system32\telnet.exe 2009-06-12 07:31 76,288 -------- c:\windows\system32\dllcache\telnet.exe 2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll 2009-06-10 09:19 2,066,432 a------- c:\windows\system32\dllcache\mstscax.dll 2009-06-10 09:13 84,992 a------- c:\windows\system32\avifil32.dll 2009-06-10 09:13 84,992 -------- c:\windows\system32\dllcache\avifil32.dll 2009-06-10 01:14 132,096 a------- c:\windows\system32\wkssvc.dll 2009-06-10 01:14 132,096 -------- c:\windows\system32\dllcache\wkssvc.dll 2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll 2009-06-03 14:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll 2009-06-02 05:12 102,912 -------- c:\windows\system32\dllcache\iecompat.dll 2009-01-11 13:22 2,516 a--sh--- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys 2009-01-11 13:21 88 ---shr-- c:\docume~1\alluse~1\applic~1\A4E934F6EB.sys 2008-12-19 18:17 853,860,607 ac------ c:\program files\ADBEPHSPCS4_LS1.7z 2008-12-19 18:05 1,228,240 a------- c:\program files\ADBEPHSPCS4_LS1.exe 2008-12-15 13:12 47,360 a------- c:\docume~1\jackie\applic~1\pcouffin.sys 2007-12-09 22:04 88 a--shr-- c:\windows\system32\A4E934F6EB.sys 2006-06-05 22:00 104 -c-shr-- c:\windows\system32\EBF634E9A4.sys 2009-05-07 23:43 8,354 a--sh--- c:\windows\system32\KGyGaAvL.sys 2008-08-05 19:10 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080520080 806\index.dat ============= FINISH: 18:52:27.48 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-07-30.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 4/6/2006 5:08:53 PM System Uptime: 8/11/2009 6:40:51 PM (0 hours ago) Motherboard: Dell Computer Corp. | | 0WF887 Processor: Intel(R) Celeron(R) CPU 2.53GHz | Microprocessor | 2528/533mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 109 GiB total, 4.928 GiB free. D: is FIXED (NTFS) - 37 GiB total, 37.073 GiB free. E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP1216: 7/23/2009 7:25:58 AM - System Checkpoint RP1217: 7/23/2009 7:26:01 AM - System Checkpoint RP1218: 7/23/2009 7:26:03 AM - System Checkpoint RP1219: 7/23/2009 7:26:08 AM - Configured SmartSound Quicktracks Plugin RP1220: 7/23/2009 7:26:12 AM - Removed SUPERAntiSpyware Free Edition RP1221: 7/23/2009 7:26:14 AM - Installed SUPERAntiSpyware Free Edition RP1222: 7/23/2009 7:26:19 AM - Restore Operation RP1223: 7/23/2009 7:26:22 AM - Software Distribution Service 3.0 RP1224: 7/23/2009 7:26:23 AM - System Checkpoint RP1225: 7/23/2009 7:26:26 AM - System Checkpoint RP1226: 7/23/2009 7:26:27 AM - System Checkpoint RP1227: 7/23/2009 7:26:29 AM - System Checkpoint RP1228: 7/23/2009 7:26:30 AM - System Checkpoint RP1229: 7/23/2009 7:26:32 AM - System Checkpoint RP1230: 7/23/2009 7:26:32 AM - System Checkpoint ==== Installed Programs ====================== Adobe AIR Adobe Flash Player 10 Plugin Adobe Media Player Adobe Photoshop Elements 7.0 Adobe Photoshop.com Inspiration Browser Adobe Reader 7.0 Adobe Shockwave Player AOL Coach Version 1.0(Build:20040229.1 en) AOL Connectivity Services AOL Uninstaller (Choose which Products to Remove) AOLIcon Apple Mobile Device Support Apple Software Update Banctec Service Agreement Bonjour Box Rox Canon Camera Access Library Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon Camera Window MC 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon MovieEdit Task for ZoomBrowser EX Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities EOS Utility Canon Utilities ZoomBrowser EX CCleaner (remove only) Charter Pipeline Professor Conexant D850 56K V.9x DFVc Modem Corel Paint Shop Pro X Corel Photo Album 6 Critical Update for Windows Media Player 11 (KB959772) Dell CinePlayer Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Game Console Dell Photo AIO Printer 924 Dell System Restore DellSupport Digital Content Portal Digital Line Detect EarthLink setup files EducateU Eleven ELIcon Get High Speed Internet! Google Video Uploader HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Format SDK (KB902344) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Intel(R) Extreme Graphics 2 Driver Intel(R) PRO Network Adapters and Drivers Intel(R) PROSet for Wired Connections InterVideo DeviceService iTunes Java(TM) 6 Update 15 Learn2 Player (Uninstall Only) LimeWire 4.18.8 LiveUpdate 2.6 (Symantec Corporation) Malwarebytes' Anti-Malware McAfee SecurityCenter McAfee Uninstaller MCU Memorex exPressit Label Design Studio Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money Plus Microsoft Money Shared Libraries Microsoft National Language Support Downlevel APIs Microsoft Office Basic Edition 2003 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Modem Helper MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 and SOAP Toolkit 3.0 Musicmatch for Windows Media Player Netflix Movie Viewer NetWaiting NetZeroInstallers PhotoshopdotcomInspirationBrowser Picture Package Music Transfer QuickTime RealPlayer Roxio DLA Roxio MyDVD LE Roxio RecordNow Audio Roxio RecordNow Copy Roxio RecordNow Data Search Assist Secure Game Player Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Media Encoder (KB954156) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) SmartSound Quicktracks Plugin Snood for Windows version 3.52-W Sonic Activation Module Sonic Update Manager Sony Picture Utility Spy Sweeper Spy Sweeper Core SUPERAntiSpyware Free Edition Ulead DVD DiskRecorder 2.1.1 Ulead VideoStudio 9.0 SE DVD Update for Windows Internet Explorer 8 (KB971930) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB973815) URGE URL Assistant virtualPhotographer 1.5.6 WebCyberCoach 3.2 Dell WebFldrs XP Whale Communications' Client Components v3.6 Windows Genuine Advantage Notifications (KB905474) Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Encoder 9 Series Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 10 Hotfix - KB895316 Windows Media Player 11 Windows XP Service Pack 3 ==== Event Viewer Messages From Past Week ======== 8/8/2009 5:04:08 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1d35000, parameter2 00000002, parameter3 00000000, parameter4 ef0d4a4b. 8/8/2009 3:13:25 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Office Excel 2003 (KB955466). 8/8/2009 3:10:25 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Office 2003 (KB953404). 8/8/2009 3:08:16 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Office 2003 Service Pack 3 (SP3). 8/5/2009 10:00:04 AM, error: DCOM [10001] - Unable to start a DCOM Server: {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} as /. The error: "%233" Happened while starting this command: c:\PROGRA~1\mcafee.com\agent\mcagent.exe -Embedding 8/4/2009 10:46:54 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: MPFIREWL 8/4/2009 10:46:54 PM, error: Service Control Manager [7000] - The adfs service failed to start due to the following error: The system cannot find the file specified. 8/11/2009 6:42:18 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde MPFIREWL 8/11/2009 6:41:23 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 8/11/2009 5:32:16 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Canon Camera Access Library 8 service to connect. 8/11/2009 5:32:16 PM, error: Service Control Manager [7000] - The Canon Camera Access Library 8 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. ==== End Of File =========================== |
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#7
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Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.
Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups. Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply. Exit out of MessengerDisable then delete the two files that were put on the desktop. ---------- Go to Add or Remove programs and uninstall:
Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 **Note: It is important that it is saved directly to your Desktop DO NOT run it yet! Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system Delete these files/folders, as follows: 1. Go to Start > Run > type Notepad.exe and click OK to open Notepad. It must be Notepad, not Wordpad. 2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C Code:
KillAll::
DDS::
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
mRun: [UserFaultCheck] "c:\windows\system32\dumprep.exe" 0 -u
Filter: text/html - {0f17e8da-ab71-41ab-b57f-eac6621161a9} -
AppInit_DLLs: c:\windows\system32\nafamamo.dll
File::
c:\windows\system32\nafamamo.dll
4. Then click File > Save 5. Name the file CFScript.txt - Save the file to your Desktop 6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully! ![]() ComboFix will begin to execute, just follow the prompts. After reboot (in case it asks to reboot), it will produce a log for you. Post that log (Combofix.txt) in your next reply. Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freeze ---------- Please go to VirusTotal.com (If more than one file needs scanned they must be done separately and logs posted for each one) 1. Copy the file path in the below Code box: Code:
c:\windows\system32\drivers\vsfoceemvnwyqu.sys 3. Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window. 4. Next click Send File Your file will possibly be entered into a queue which normally takes less than a minute to clear. This will perform a scan across multiple different virus scanning engines. Important: Wait for all of the scanning engines to complete. 5. Copy and then Paste the link to the results in the next reply ---------- Next post please add:
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#8
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I am not able to download ComboFix using either of those links. I get this error:
Cannot copy ComboFix: Access is denied Make sure disk is not full or write protected and that the file is not currently in use. |
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#9
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Look for and delete any of these files/folders you find.
ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt Then restart the computer and try downloading ComboFix again. |
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#10
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I have deleted all of those files that existed, and also deleted them from my recycle bin. I restarted my computer, but I am still getting the same error when I try to download it.
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