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  #1  
Old 15th Aug 2009, 03:22
New Member Group
 
The problem is only at my girlfriends house which leads me to think it is a problem with the router. The router is a netgear W something or other V9.

I am using google chrome and her family use firefox so It cannot be a browser problem. We have used Adaware to check for problems and only found 2 or 3 problems on all the computers which when deleted, the actual problem still keeps occuring.

We all also use AVG Anti-Virus and have also not found any serious problems.

Can anyone help with this?

Thanks!
  #2  
Old 15th Aug 2009, 04:37
Administrator Group
 
Sounds like you still have a virus or malware on the machine, removal isn't always as simple as running adaware and avg and letting it do it's stuff automatically. Sometime you need a specialist and manual removal.

Read our malware guide and if you want one of the trained malware team to work over the machine install the suggested software, post the log files that they will produce and one of the team will have a look.
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  #3  
Old 18th Aug 2009, 02:45
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yeah I agree... It's definitely some spyware stuff.. And AVG is full of s***t recently. There is a handy application called MalwareBytes AntiMalware, that you can download and run a scan (It's really fast - full scan takes like 25min)!!
  #4  
Old 18th Aug 2009, 07:50
Moderator Group
 
Quote:
Originally Posted by LabyrinthIT View Post
There is a handy application called MalwareBytes AntiMalware,
It's included in our Malware Removal Guide.
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