[john101]

Can anyone help, my stupid son has down loaded a programme that stops all ways of transferring any of the saved docs off his computer including all his years project/school work. Including copy/paste move/copy to cd/memory stick etc e-mail and even cannot print. It has deleted, Widows media player, search/find, restore, printers etc. All methods of transfer and it has changed or deleted e-mail, print, internet explorer and changed viewed screen so things disappear if u minimise them. You can open all the docs and see them but not transfer or print them. Can u help me? I have limited software knowledge but a fast learner. Thank you for any help u can give.

[Hybr!d]

http://www.computer-juice.com/forums...-posting-7476/

Follow the guide, install the free software and post the log files.

Then the malware team can see what is wrong with your system.

[thingie2]

Take a look through and follow the instructions in this topic.

EDIT: You beat me to it Dave whilst I had the thread open.

[john101]

sorry my fault did not explain that im using a different computer 2 send this and I did try installing mbam-setup.exe but get a run-time error '372'
Failed to load control'avalGrid' from vbalsgrid6.ocx Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application

and on SUPERANTISPYWARE got The windows installer service could not be accessed This can occur if you are running in safe mode, or if the windows Installer is not correctly installed. Copy your support personnel or assistant
(copied by hand from screen on infected Dell Dimension 31100 pc)

can not send e-mails from infected pc but can down load using Firefox but not always able to run (see above error messages) sorry for any confusion

[Glaswegian]

Hi

Can you download and install HijackThis?

Please download HijackThis. Double-click on the file you just downloaded. Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis.

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the HijackThis log file here. Do not fix anything in HijackThis as many entries are harmless.
Make sure to include the System information at the top of the log as well.

[john101]

Hi thanks but still problem when i type in trendsecure.com link address it open the correct page then in a flash changes to error page 404 before i can download programme i can back page to correct full link but when click on it same thing happens it opens download page but then switches to error 404 page

[Hybr!d]

Can you download it on another machine then run it on the infected machine, save the log file then transfer that back to the good machine and post it here.

[Glaswegian]

If you can do that with HJT then repeat it for this tool:

We'll use ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix

**Note: It is important that ComboFix is saved directly to your desktop**

Please ensure you read this guide carefully and install the Recovery Console. This will help us restore your system in the event of a serious crash. It's very simple to complete and will only take a few moments. A quick guide is detailed below.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
See here for a guide to disabling AV, Firewall and Anti-malware programmes.

Once you've downloaded the appropriate RC setup package for your system to the desktop, follow these instructions:

• Drag the setup package onto ComboFix.exe and drop it.
  
  
• Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.
  
  
• At the next prompt, click 'Yes' to run the full ComboFix scan.
  
  
  
  
  
• When the tool is finished, it will produce a report for you.

Please post the log C:\ComboFix.txt along with a fresh HijackThis log for further review.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

[john101]

Thanks Dave (your very good)
Copied it onto memory stick then loaded onto infected DELL PC it worked and ran and more importantly it created a notepad file (which unlike any "doc" file) let me "copy to" the memory stick here is file:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:01:36, on 21/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\DOCUME~1\Dad\LOCALS~1\Temp\clclean.0001
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\MSOffice\Office\MSOFFICE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AVerTV 6.0\AVerQT.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\PROGRA~1\DELLSU~1\DSBrws.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bbmedic.ntlworld.com/medic/tour/bbdemo.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CPub Object - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - c:\program files\mcafee\mps\mcpopup.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [face bin load show] C:\Documents and Settings\All Users\Application Data\title tool face bin\help browse.exe
O4 - HKLM\..\Run: [Bat Wave Base Dale] C:\Documents and Settings\All Users\Application Data\Link Axis Bat Wave\Love info.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Bits data] C:\DOCUME~1\Dad\APPLIC~1\MEAL1L~1\Axis Wma.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [DelayShred] "C:\Program Files\McAfee.com\Shredder\SHRED32.EXE" /q C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.SH! C:\DOCUME~1\Dad\LOCALS~1\History\History.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\ANTIPH~1.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\CLCLEA~3.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\L8WL JFWW\HOVER_~1.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\L8WL JFWW\TEXT_1~1.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\JXFC M0SQ\KEYWOR~1.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\6DBR 390W\KEYWOR~1.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\~DF8E8D.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\~DFF3E.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\CLCLEA~1.SH!
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Program Files\Mozilla Firefox\plugins\NPSWF32_FlashUtil.exe -p
O4 - HKLM\..\Policies\Explorer\Run: [wininet.dll] regperf.exe
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\Run: [SetDefaultMIDI] MIDIDef.exe (User '?')
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R (User '?')
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User '?')
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User '?')
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\Run: [Bits data] C:\DOCUME~1\Dad\APPLIC~1\MEAL1L~1\Axis Wma.exe (User '?')
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2723449069-3804127718-2184627289-1005\..\RunOnce: [DelayShred] "C:\Program Files\McAfee.com\Shredder\SHRED32.EXE" /q C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.SH! C:\DOCUME~1\Dad\LOCALS~1\History\History.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\ANTIPH~1.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\CLCLEA~3.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\L8WL JFWW\HOVER_~1.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\L8WL JFWW\TEXT_1~1.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\JXFC M0SQ\KEYWOR~1.SH! C:\DOCUME~1\Dad\LOCALS~1\TEMPOR~1\Content.IE5\6DBR 390W\KEYWOR~1.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\~DF8E8D.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\~DFF3E.SH! C:\DOCUME~1\Dad\LOCALS~1\Temp\CLCLEA~1.SH! (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-21-2723449069-3804127718-2184627289-1005 Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE (User '?')
O4 - S-1-5-21-2723449069-3804127718-2184627289-1005 Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE (User '?')
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\MSOffice\Office\MSOFFICE.EXE
O4 - Global Startup: QuickTV6.lnk = C:\Program Files\AVerTV 6.0\AVerQT.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1B735B98-8010-11D5-AD0B-00500463D885} (SearchCD Control) - http://www.partsarena.co.uk/baxi/Plu...MIESRCHie7.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {36C17E9B-3354-11D1-95CF-0000B4530F04} (GrafixViewControl) - http://www.partsarena.co.uk/baxi/Plugins/GFXVIEW.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0DED9F0A-B460-4A5D-A104-E6E345EDAA74}: NameServer = 85.255.113.91,85.255.112.9
O17 - HKLM\System\CCS\Services\Tcpip\..\{8FFB0051-D221-4086-947A-E1BF2BBBE0A9}: NameServer = 85.255.113.91,85.255.112.9
O17 - HKLM\System\CCS\Services\Tcpip\..\{EA38571A-54D6-4777-BA23-C0FA37A919EE}: NameServer = 85.255.113.91,85.255.112.9
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.91 85.255.112.9
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
--
End of file - 15964 bytes

Thanks again hope this helps

[Hybr!d]

Great, one of the malware team will take a look in due course.