[mrberty]

Ok I would as Evil says format your pc to prevent any unauthorized entry to your computer or its files.

[evilfantasy]

Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop.

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

* XP users Double click on dds to run it.
* If your antivirus or firewall try to block DDS then please allow it to run.
* When finished DDS will open two (2) logs.

1) DDS.txt
2) Attach.txt

* Save both logs to your desktop.
* Please copy and paste the entire contents of both logs in your next reply.

Note: DDS will instruct you to post the Attach.txt log as an attachment.
Please just post it as you would any other log by copy and pasting it into the reply.

[mrberty]

what is dds evil ? lol im now lost glad your about :)

[evilfantasy]

It is a diagnostic tool similar to HijackThis but shows more areas that are commonly infected/hijacked by malware.

Give it a run. It won't hurt or change anything on your computer. It's strictly for diagnostics.

[Maki345]

I've just had a look at the MozyHome Properties. It has the following info on it:
Type of file: shortcut
Created: 10 Feb 09
Modififed: 28 May 09
Accessed: 28 June 09
Location: C:\Docs & Settings\All Users\Start Menu p

The MozyHome Login dialogue box has the user name as the email account that was hacked into. There is a square with a tick in it where it says "automatically log in to configuration".

I haven't heard from Mozy support. At this rate I'm going to have to find a way of just uninstalling it. Is that straightforward for a non-IT person like me?

Thank you for any help.

[mrberty]

Evil thanks mate, never heard of such program before ill give it a rip cheerz bud.
Maki are you using vista or xp ? depending on this is which way you can Un Install the program.