[casselle]

Hi everyone,

The above Trojan has been picked up during my Spybot Search & Destroy scans. Despite repeatedly deleting it, it reappears again when I re-scan my PC.

I understand this is a particularly difficult trojan to eradicate. Does anyone have a solution to this problem please.

[evilfantasy]

Try running Spybot in Safe Mode Guide To Starting In Safe Mode

If that does not work read This Thread

[casselle]

Can you explain what running Spybot in safe mode actually does please?

[evilfantasy]

It will be more likely that the service connected to Win32.Poison.k will not be running so Spybot will have a better chance of removing it.

[casselle]

Thanks for your advice. I put the PC into safe mode and re-scanned with Spybot - but it didn't pick up on the trojan. I then ran AVG and that picked up on it. Have run Spybot a number of times again and it still isn't showing up - yet before I put it into safe mode it found the trojan on each scan. Now I'm really confused as the trojan's obviously still there but I don't understand why Spybot has failed to find it?

[evilfantasy]

Download and Install and Run CCleaner. (Crap Cleaner) this will help the next scan go faster.

Please follow these instructions carefully. The log is what I need to see.

Run the BitDefender Online Scanner.

Agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files.

Once Bitdefender completes the scan:
Click-on the Detected Problems tab.
Then select Click here to export the scan report.

When the window comes up to save the report, change the Save as type: box to:
Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save.

This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later).
This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us.

Post the bdscan.txt file as an Attachment.
Thanks To Chaslang For The Bitdefender Guide!

Guide For Attaching Logs To A Post

[casselle]

Many thanks for all your replies. I put the PC into safe mode, ran the Spybot scan but it didn't pick the trojan up (despite having done so numerous time prior to that).

Ran an AVG scan - found 5 items (none with the above named trojan). Deleted those. Have since run a number of Spybot/AVG scans and nothing has been detected.

Could it be that one of the items located in AVG was the Win32.Poison.k trojan with a different name?

Many thank

[evilfantasy]

Can't tell without seeing the logs.