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#11
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| Open Malwarebytes' Anti-Malware. * Click the Update tab. * Click Check for Updates * If an update is found, it will download and install. * Click the Scanner tab. * Select Perform Quick Scan, then click Scan. * The scan may take some time to finish,so please be patient. * When the scan is complete, click OK, then Show Results to view the results. * Make sure that everything is checked, and click Remove Selected. * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note) * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. * Copy & Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. ---------- Before you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. Much of SDFix will be done in Safe mode and you will be unable to access this web page after booting into Safe mode. Download SDFix by AndyManchesta and save it to your desktop. When using this tool, you must use the Administrator's account or an account with Administrative rights * Now, double-click on the SDFix icon that should now be residing on your desktop. If a Open File - Security Warning box opens, click on the Run button. * A window will now open showing SDFix being extracted into the C:\SDFix folder. * Once the installation program has finished extracting SDFix, it will open a Notepad with further instructions. * DO NOT use it just yet. Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". When your computer has started in safe mode, and you see the desktop, close all open Windows. * Click on the Start button, click on the Run menu option, and type the following text from the Code Box into the Open: field then click the OK button. Code: C:\SDFix\RunThis.bat * Type Y on your keyboard and then press Enter to begin the cleanup process. * It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot. * Press any Key and it will restart the PC. * When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. * Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt. * Copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log (from normal boot mode). |
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#12
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| Evil....i followed the instructions that kano provided me...running ccleaner, superanti spyware, and malwarebytes and that has seemed to eliminate the problem...should i still do what you are recommending above to take car of/check for the behind the scenes issues? |
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#13
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| There are still major issues to be addressed. Yes you need to do the extra scans. |
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#14
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| Ok thank you...will do when i get home from work |
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#15
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| here are my scans now.... Malwarebytes' Anti-Malware 1.41 Database version: 2813 Windows 5.1.2600 Service Pack 3 9/16/2009 5:23:07 PM mbam-log-2009-09-16 (17-23-07).txt Scan type: Quick Scan Objects scanned: 95978 Time elapsed: 8 minute(s), 6 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SaveDefense.exe (Security.Hijack) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) SDFix: Version 1.240 Run by Owner on Wed 09/16/2009 at 06:06 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Checking Services : Restoring Default Security Values Restoring Default Hosts File Rebooting Checking Files : No Trojan Files Found Removing Temp Files ADS Check : Final Check : catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-09-16 18:20:01 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden services & system hive ... scanning hidden registry entries ... scanning hidden files ... scan completed successfully hidden processes: 0 hidden services: 0 hidden files: 0 Remaining Services : Authorized Application Key Export: [HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\standard profile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\syste m32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Compaq Connections\\1940576\\Program\\BackWeb-1940576.exe"="C:\\Program Files\\Compaq Connections\\1940576\\Program\\BackWeb-1940576.exe:*:Disabled:BackWeb-1940576" "C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger" "C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater" "C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe" "C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.e xe" "C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe" "C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:E nabled:LimeWire swarmed installer" "C:\\Program Files\\Morpheus\\Morpheus.exe"="C:\\Program Files\\Morpheus\\Morpheus.exe:*:Enabled:M5Shell" "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader" "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" "C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM" "C:\\Documents and Settings\\All Users\\Application Data\\0d7ab44\\WI0d7a.exe"="C:\\Documents and Settings\\All Users\\Application Data\\0d7ab44\\WI0d7a.exe:*:Enabled:Windows Protection Suite" "C:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"="C:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe:*:Enabled:Malwarebytes' Anti-Malware" [HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\domainpr ofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\syste m32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" Remaining Files : Files with Hidden Attributes : Mon 14 Jun 2004 196 A.SHR --- "C:\BOOT.BAK" Sat 3 Jul 2004 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak" Thu 23 Oct 2003 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.key.bak" Sat 3 Jul 2004 4,348 ...H. --- "C:\Documents and Settings\Owner\My Documents\My Music\License Backup\drmv1key.bak" Sun 11 Jul 2004 20 A..H. --- "C:\Documents and Settings\Owner\My Documents\My Music\License Backup\drmv1lic.bak" Sat 3 Jul 2004 312 ...H. --- "C:\Documents and Settings\Owner\My Documents\My Music\License Backup\drmv2key.bak" Sun 11 Jul 2004 7,680 A..H. --- "C:\Documents and Settings\Owner\My Documents\My Music\License Backup\drmv2lic.bak" Finished! will post hijack log next...thanks. |
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#16
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| here is my hijack log while scanning i got a message saying..."for some reason your system denied write access to the hosts file......" Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:08:07 PM, on 9/16/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\Program Files\Avast4\aswUpdSv.exe C:\Program Files\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Softex\OmniPass\Omniserv.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Avast4\ashMaiSv.exe C:\Program Files\Avast4\ashWebSv.exe C:\Program Files\Softex\OmniPass\OPXPApp.exe C:\WINDOWS\Explorer.EXE C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hkcmd.exe C:\HP\KBD\KBD.EXE C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe C:\WINDOWS\system32\igfxtray.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\PROGRA~1\Avast4\ashDisp.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O1 - Hosts: 74.125.45.100 4-open-davinci.com O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com O1 - Hosts: 74.125.45.100 privatesecuredpayments.com O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com O1 - Hosts: 74.125.45.100 getantivirusplusnow.com O1 - Hosts: 74.125.45.100 secure-plus-payments.com O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com O1 - Hosts: 74.125.45.100 www.getavplusnow.com O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com O1 - Hosts: 74.125.45.100 paysoftbillsolution.com O1 - Hosts: 64.86.17.32 google.ae O1 - Hosts: 64.86.17.32 google.as O1 - Hosts: 64.86.17.32 google.at O1 - Hosts: 64.86.17.32 google.az O1 - Hosts: 64.86.17.32 google.ba O1 - Hosts: 64.86.17.32 google.be O1 - Hosts: 64.86.17.32 google.bg O1 - Hosts: 64.86.17.32 google.bs O1 - Hosts: 64.86.17.32 google.ca O1 - Hosts: 64.86.17.32 google.cd O1 - Hosts: 64.86.17.32 google.com.gh O1 - Hosts: 64.86.17.32 google.com.hk O1 - Hosts: 64.86.17.32 google.com.jm O1 - Hosts: 64.86.17.32 google.com.mx O1 - Hosts: 64.86.17.32 google.com.my O1 - Hosts: 64.86.17.32 google.com.na O1 - Hosts: 64.86.17.32 google.com.nf O1 - Hosts: 64.86.17.32 google.com.ng O1 - Hosts: 64.86.17.32 google.ch O1 - Hosts: 64.86.17.32 google.com.np O1 - Hosts: 64.86.17.32 google.com.pr O1 - Hosts: 64.86.17.32 google.com.qa O1 - Hosts: 64.86.17.32 google.com.sg O1 - Hosts: 64.86.17.32 google.com.tj O1 - Hosts: 64.86.17.32 google.com.tw O1 - Hosts: 64.86.17.32 google.dj O1 - Hosts: 64.86.17.32 google.de O1 - Hosts: 64.86.17.32 google.dk O1 - Hosts: 64.86.17.32 google.dm O1 - Hosts: 64.86.17.32 google.ee O1 - Hosts: 64.86.17.32 google.fi O1 - Hosts: 64.86.17.32 google.fm O1 - Hosts: 64.86.17.32 google.fr O1 - Hosts: 64.86.17.32 google.ge O1 - Hosts: 64.86.17.32 google.gg O1 - Hosts: 64.86.17.32 google.gm O1 - Hosts: 64.86.17.32 google.gr O1 - Hosts: 64.86.17.32 google.ht O1 - Hosts: 64.86.17.32 google.ie O1 - Hosts: 64.86.17.32 google.im O1 - Hosts: 64.86.17.32 google.in O1 - Hosts: 64.86.17.32 google.it O1 - Hosts: 64.86.17.32 google.ki O1 - Hosts: 64.86.17.32 google.la O1 - Hosts: 64.86.17.32 google.li O1 - Hosts: 64.86.17.32 google.lv O1 - Hosts: 64.86.17.32 google.ma O1 - Hosts: 64.86.17.32 google.ms O1 - Hosts: 64.86.17.32 google.mu O1 - Hosts: 64.86.17.32 google.mw O1 - Hosts: 64.86.17.32 google.nl O1 - Hosts: 64.86.17.32 google.no O1 - Hosts: 64.86.17.32 google.nr O1 - Hosts: 64.86.17.32 google.nu O1 - Hosts: 64.86.17.32 google.pl O1 - Hosts: 64.86.17.32 google.pn O1 - Hosts: 64.86.17.32 google.pt O1 - Hosts: 64.86.17.32 google.ro O1 - Hosts: 64.86.17.32 google.ru O1 - Hosts: 64.86.17.32 google.rw O1 - Hosts: 64.86.17.32 google.sc O1 - Hosts: 64.86.17.32 google.se O1 - Hosts: 64.86.17.32 google.sh O1 - Hosts: 64.86.17.32 google.si O1 - Hosts: 64.86.17.32 google.sm O1 - Hosts: 64.86.17.32 google.sn O1 - Hosts: 64.86.17.32 google.st O1 - Hosts: 64.86.17.32 google.tl O1 - Hosts: 64.86.17.32 google.tm O1 - Hosts: 64.86.17.32 google.tt O1 - Hosts: 64.86.17.32 google.us O1 - Hosts: 64.86.17.32 google.vu O1 - Hosts: 64.86.17.32 google.ws O1 - Hosts: 64.86.17.32 google.co.ck O1 - Hosts: 64.86.17.32 google.co.id O1 - Hosts: 64.86.17.32 google.co.il O1 - Hosts: 64.86.17.32 google.co.in O1 - Hosts: 64.86.17.32 google.co.jp O1 - Hosts: 64.86.17.32 google.co.kr O1 - Hosts: 64.86.17.32 google.co.ls O1 - Hosts: 64.86.17.32 google.co.ma O1 - Hosts: 64.86.17.32 google.co.nz O1 - Hosts: 64.86.17.32 google.co.tz O1 - Hosts: 64.86.17.32 google.co.ug O1 - Hosts: 64.86.17.32 google.co.uk O1 - Hosts: 64.86.17.32 google.co.za O1 - Hosts: 64.86.17.32 google.co.zm O1 - Hosts: 64.86.17.32 google.com O1 - Hosts: 64.86.17.32 google.com.af O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - https://activatemydsl.verizon.net/sd...ad/tgctlcm.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Avast4\ashWebSv.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe -- End of file - 10692 bytes |
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#17
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| Download HostsXpert
Note: if you use SpywareBlaster, Spybot and/or IE-SPYAD, it will be necessary to re-install the protection they afford. For SpywareBlaster, run the program and select Enable all protection. For Spybot run the program and select Immunize. For IE-SPYAD, run the batch file and reinstall the protection. ---------- Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop. Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it) * XP users Double click on dds to run it. * If your antivirus or firewall try to block DDS then please allow it to run. * When finished DDS will open two (2) logs. 1) DDS.txt 2) Attach.txt * Save both logs to your desktop. * Please copy and paste the entire contents of both logs in your next reply. Note: DDS will instruct you to post the Attach.txt log as an attachment. Please just post it as you would any other log by copy and pasting it into the reply. |
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#18
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| Make sure that the "Make Hosts Writable?" button in the upper right corner is enabled. there is a closed lock beside this and when i click on it nothing happens..... when opening hostsxpert i got a few messages saying hosts file is a system file and a hidden file click on to remove these properties and i clicked ok...... |
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#19
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| Reset Hosts File: * Go to Start > Run and type Notepad.exe then click OK * Copy and Paste everything from the Code Box below into Notepad: Code: @Echo off pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd del %0 * Save File name as "Reset.bat" <-- Make sure to include the quotes. * Change Save as Type to All Files and save the file to your Desktop. On the desktop double click the Reset.bat to run the batch file. It will self-delete when completed. ---------- Now continue with DDS. |
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#20
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| DDS (Ver_09-07-30.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 6/14/2004 4:00:56 AM System Uptime: 9/16/2009 6:13:42 PM (1 hours ago) Motherboard: ASUSTeK Computer INC. | | P4G533LA Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | PGA 478 | 2391/100mhz ==== Disk Partitions ========================= A: is Removable C: is FIXED (NTFS) - 70 GiB total, 50.039 GiB free. D: is FIXED (FAT32) - 4 GiB total, 0.66 GiB free. E: is CDROM () F: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP1579: 6/19/2009 8:11:25 AM - System Checkpoint RP1580: 6/20/2009 9:23:24 AM - System Checkpoint RP1581: 6/21/2009 10:11:19 AM - System Checkpoint RP1582: 6/22/2009 10:30:36 AM - System Checkpoint RP1583: 6/23/2009 11:25:58 AM - System Checkpoint RP1584: 6/24/2009 12:23:19 PM - System Checkpoint RP1585: 6/25/2009 1:23:21 PM - System Checkpoint RP1586: 6/26/2009 2:14:39 PM - System Checkpoint RP1587: 6/27/2009 3:12:24 PM - System Checkpoint RP1588: 6/28/2009 4:23:12 PM - System Checkpoint RP1589: 6/29/2009 5:15:28 PM - System Checkpoint RP1590: 6/30/2009 6:11:12 PM - System Checkpoint RP1591: 7/1/2009 7:15:29 PM - System Checkpoint RP1592: 7/2/2009 7:23:12 PM - System Checkpoint RP1593: 7/3/2009 8:23:12 PM - System Checkpoint RP1594: 7/4/2009 9:23:07 PM - System Checkpoint RP1595: 7/5/2009 9:29:01 PM - System Checkpoint RP1596: 7/6/2009 10:24:33 PM - System Checkpoint RP1597: 7/7/2009 10:40:11 PM - System Checkpoint RP1598: 7/8/2009 11:12:08 PM - System Checkpoint RP1599: 7/10/2009 12:23:03 AM - System Checkpoint RP1600: 7/11/2009 1:11:03 AM - System Checkpoint RP1601: 7/12/2009 2:23:00 AM - System Checkpoint RP1602: 7/13/2009 3:10:59 AM - System Checkpoint RP1603: 7/14/2009 4:23:01 AM - System Checkpoint RP1604: 7/15/2009 3:00:20 AM - Software Distribution Service 3.0 RP1605: 7/16/2009 3:14:09 AM - System Checkpoint RP1606: 7/17/2009 3:26:07 AM - System Checkpoint RP1607: 7/18/2009 4:14:07 AM - System Checkpoint RP1608: 7/19/2009 4:34:05 AM - System Checkpoint RP1609: 7/20/2009 5:34:04 AM - System Checkpoint RP1610: 7/21/2009 6:34:05 AM - System Checkpoint RP1611: 7/22/2009 7:05:59 AM - System Checkpoint RP1612: 7/23/2009 7:17:58 AM - System Checkpoint RP1613: 7/24/2009 8:29:55 AM - System Checkpoint RP1614: 7/25/2009 10:25:47 AM - System Checkpoint RP1615: 7/26/2009 11:17:58 AM - System Checkpoint RP1616: 7/27/2009 11:41:58 AM - System Checkpoint RP1617: 7/28/2009 12:07:03 PM - System Checkpoint RP1618: 7/29/2009 3:00:19 AM - Software Distribution Service 3.0 RP1619: 7/30/2009 3:12:21 AM - System Checkpoint RP1620: 7/31/2009 3:24:20 AM - System Checkpoint RP1621: 8/1/2009 4:24:20 AM - System Checkpoint RP1622: 8/2/2009 5:24:20 AM - System Checkpoint RP1623: 8/3/2009 6:24:20 AM - System Checkpoint RP1624: 8/4/2009 6:25:22 AM - System Checkpoint RP1625: 8/5/2009 7:12:10 AM - System Checkpoint RP1626: 8/6/2009 7:24:10 AM - System Checkpoint RP1627: 8/7/2009 8:24:12 AM - System Checkpoint RP1628: 8/8/2009 9:12:12 AM - System Checkpoint RP1629: 8/9/2009 9:28:55 AM - System Checkpoint RP1630: 8/10/2009 10:43:45 AM - System Checkpoint RP1631: 8/11/2009 10:59:22 AM - System Checkpoint RP1632: 8/12/2009 3:00:20 AM - Software Distribution Service 3.0 RP1633: 8/13/2009 3:15:09 AM - System Checkpoint RP1634: 8/14/2009 4:27:09 AM - System Checkpoint RP1635: 8/15/2009 5:04:21 AM - System Checkpoint RP1636: 8/16/2009 5:16:22 AM - System Checkpoint RP1637: 8/17/2009 6:30:50 AM - System Checkpoint RP1638: 8/18/2009 7:16:19 AM - System Checkpoint RP1639: 8/19/2009 8:04:15 AM - System Checkpoint RP1640: 8/20/2009 8:11:47 AM - System Checkpoint RP1641: 8/21/2009 8:14:58 AM - System Checkpoint RP1642: 8/22/2009 9:16:00 AM - System Checkpoint RP1643: 8/23/2009 10:16:16 AM - System Checkpoint RP1644: 8/24/2009 11:07:50 AM - System Checkpoint RP1645: 8/25/2009 12:40:15 PM - System Checkpoint RP1646: 8/26/2009 1:18:33 PM - System Checkpoint RP1647: 8/27/2009 3:00:19 AM - Software Distribution Service 3.0 RP1648: 8/28/2009 3:04:10 AM - System Checkpoint RP1649: 8/29/2009 4:16:09 AM - System Checkpoint RP1650: 8/30/2009 5:16:09 AM - System Checkpoint RP1651: 8/31/2009 6:04:11 AM - System Checkpoint RP1652: 9/1/2009 7:04:10 AM - System Checkpoint RP1653: 9/2/2009 7:31:23 AM - System Checkpoint RP1654: 9/3/2009 8:31:21 AM - System Checkpoint RP1655: 9/4/2009 9:19:22 AM - System Checkpoint RP1656: 9/5/2009 9:45:48 AM - System Checkpoint RP1657: 9/6/2009 10:45:42 AM - System Checkpoint RP1658: 9/7/2009 11:17:14 AM - System Checkpoint RP1659: 9/8/2009 11:33:47 AM - System Checkpoint RP1660: 9/9/2009 3:00:17 AM - Software Distribution Service 3.0 RP1661: 9/10/2009 3:00:19 AM - Software Distribution Service 3.0 RP1662: 9/11/2009 3:14:13 AM - System Checkpoint RP1663: 9/12/2009 11:52:08 AM - System Checkpoint RP1664: 9/13/2009 7:59:45 PM - System Checkpoint RP1665: 9/14/2009 6:02:40 PM - Installed SUPERAntiSpyware Free Edition RP1666: 9/14/2009 8:13:36 PM - Software Distribution Service 3.0 RP1667: 9/15/2009 9:13:09 PM - System Checkpoint RP1668: 9/16/2009 3:00:18 AM - Software Distribution Service 3.0 ==== Installed Programs ====================== 1400 1400_Help 1400Trb Ad-Aware 2007 Adobe Acrobat 5.0 Adobe Flash Player 10 ActiveX AIM 6 AiO_Scan AiOSoftware AOL Instant Messenger Apple Software Update avast! Antivirus Barbie(TM) Sparkling Ice Show(TM) BufferChm CardRd81 CCleaner (remove only) CCScore Compaq Connections Compatibility Pack for the 2007 Office system CP_Package_Variety1 CP_Package_Variety2 CP_Package_Variety3 CR2 CustomerResearchQFolder Destinations DeviceManagementQFolder DocProc EAX Unified ESSBrwr ESSCDBK ESScore ESSCT ESSEMAIL ESSgui ESShelp ESSini ESSPCD ESSPDock ESSSONIC ESSTOOLS ESSTUTOR ESSvpaht ESSvpot eSupportQFolder Fax HijackThis 2.0.2 HLPIndex HLPPDOCK HLPSFO Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) hp deskjet 3420 series (Remove only) HP Deskjet printer preloaded drivers HP Extended Capabilities 5.3 HP Image Zone Express HP Imaging Device Functions 5.3 HP PSC & OfficeJet 5.3.B HP Software Update HP Solution Center & Imaging Support Tools 5.3 HPProductAssistant HpSdpAppCoreApp Instant Support Intel(R) Extreme Graphics Driver IntelliMover Data Transfer Demo InterVideo WinDVD Player iPod for Windows 2006-03-23 iTunes J2SE Runtime Environment 5.0 Update 3 Java(TM) 6 Update 5 KBD Kodak EasyShare software KSU Malwarebytes' Anti-Malware MarketResearch Medal of Honor Allied Assault(tm) Spearhead Microsoft .NET Framework (English) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework 1.0 Hotfix (KB928367) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Data Access Components KB870669 Microsoft Learning and Research Plus Support Files Microsoft Office XP Professional Microsoft Visual C++ 2005 Redistributable Microsoft Works 7.0 Morpheus 5.5 (remove only) Mozilla Firefox (2.0.0.20) MSN Internet Software MSN Messenger 5.0 MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) Musicmatch® Jukebox NewCopy Notifier NVIDIA Drivers OfotoXMI OmniPass OTtBP OTtBPSDK ProductContext PS2 Python 2.2 combined Win32 extensions Python 2.2.1 Quicken 2003 New User Edition QuickTime Readme RecordNow Ringtone Ripper S3Display S3Gamma2 S3Info2 S3Overlay Scan ScannerCopy Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) SFR SHASTA Shockwave SKIN0001 SKINXSDK SolutionCenter Sonic Update Manager Status SUPERAntiSpyware Free Edition TrayApp Unload Update for Windows Internet Explorer 8 (KB973874) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB973815) VPRINTOL WebFldrs XP WebReg WildTangent Web Driver Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format Runtime Windows XP Service Pack 3 WIRELESS Wise Disk Cleaner 3.2 ==== Event Viewer Messages From Past Week ======== 9/16/2009 5:59:29 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD aswSP aswTdi Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip 9/16/2009 5:59:29 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning. 9/16/2009 5:59:29 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 9/16/2009 5:59:29 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 9/16/2009 5:59:29 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBT service which failed to start because of the following error: A device attached to the system is not functioning. 9/16/2009 5:59:15 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 9/16/2009 5:59:06 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 9/14/2009 6:56:51 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'WI0d7a.exe' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. 9/14/2009 12:46:00 PM, error: SideBySide [61] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest" on line 2. The required attribute version is missing from element assemblyIdentity. 9/14/2009 12:46:00 PM, error: SideBySide [61] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2. The required attribute version is missing from element assemblyIdentity. 9/14/2009 12:46:00 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest. Reference error message: The operation completed successfully. . 9/14/2009 12:46:00 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest. Reference error message: The operation completed successfully. . 9/14/2009 12:46:00 PM, error: SideBySide [58] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest" on line 2. 9/14/2009 12:46:00 PM, error: SideBySide [58] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2. 9/12/2009 10:19:08 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the NVIDIA Display Driver Service service to connect. 9/12/2009 10:19:08 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the avast! iAVS4 Control Service service to connect. 9/12/2009 10:19:08 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect. 9/12/2009 10:19:08 AM, error: Service Control Manager [7000] - The NVIDIA Display Driver Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 9/12/2009 10:19:08 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified. 9/12/2009 10:19:08 AM, error: Service Control Manager [7000] - The avast! iAVS4 Control Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 9/12/2009 10:19:08 AM, error: Service Control Manager [7000] - The avast! Antivirus service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 9/11/2009 9:17:53 PM, error: Print [19] - Sharing printer failed + 1722, Printer HP PSC 1400 series share name Printer. ==== End Of File =========================== next post will have other log |
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