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  #1  
Old 21st Nov 2008, 08:15
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Default Windows Validation

2 questions, Please help, i have avg free, it found a trojan, its in the vault, do i remove it from the vault or just leave it there.

Also now i have a box come up when i boot up stating "You may be a victim of software counterfeiting, this copy of windows did not pass genuine windows validation"

The laptop is a Packard Bell Windows XP which i purchased new.

I am writing this on my other laptop which is a Toshiba running Vista.
  #2  
Old 21st Nov 2008, 08:24
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Default Windows Validation

First of all, i'll mention, do not follow any links that come up telling you to validate on that computer, if you bought the laptop new, if an OS on it, from a good retailer, it will be most likely be malware bringing up that error.
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  #3  
Old 21st Nov 2008, 08:27
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Default Windows Validation

http://www.computer-juice.com/forums...-posting-7476/

Follow those instructions, that way you and the malware team here can make sure the machine is virus free first.
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  #4  
Old 21st Nov 2008, 09:15
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Default Windows Validation

Thanks, i'll try
  #5  
Old 21st Nov 2008, 12:26
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Default Windows Validation

Sorry folks, i am not that up now on computers having lived in the countryside of spain for 4 years.

All icons and screen are big, i cannot make them small.

The message comes on as soon as the computer is switched on and will not go anyfurther unless i click on the try later button on the validation box.

My AVG free download 8 version says all is ok.

So i suppose this is the time you will say take it to a pc doctor. Thanks for your help.
  #6  
Old 21st Nov 2008, 12:29
Administrator Group
 
Default Windows Validation

Do what it asks, the code it wants should be stuck to the side or back of you Packard Bell machine, look one of these.

  #7  
Old 21st Nov 2008, 12:52
Member Group
 
Default Windows Validation

Hi again, i tried that and they said it was the wrong product key number 15 digits and that they wanted money to install windows xp again.

Thingie 2 advised me not to follow the instructions but it was too late i had already done that.
  #8  
Old 21st Nov 2008, 13:08
Moderator Group
 
Default Windows Validation

Can you download anything?

Can you get any of the anti malware scans to run from this guide? http://www.computer-juice.com/forums...-posting-7476/
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  #9  
Old 21st Nov 2008, 13:10
Administrator Group
 
Default Windows Validation

Quote:
Originally Posted by wendylawman View Post
Hi again, i tried that and they said it was the wrong product key number 15 digits and that they wanted money to install windows xp again.

Thingie 2 advised me not to follow the instructions but it was too late i had already done that.

Agreed, I just wanted to see if it was a scam or not, I think that is confirmed and will now hand over to Evilfantasy the malware guy.
  #10  
Old 21st Nov 2008, 14:10
Member Group
 
Default Windows Validation

Thanks will keep on trying, its just that the writing is so big. Bye for now
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