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  #1  
Old 22nd Nov 2008, 17:19
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Posts: 3
 
hi all.

i have accidentally erased my password and i forgot the answer to the secret question, so now i can't access my e-mail account. microsoft is giving me a generic answer everytime. i really need this account, so creating another is out of the question. all my contacts use the old address.

please help.

  #2  
Old 22nd Nov 2008, 18:57
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Posts: 10,280
 
You need to contact M/soft or follow the lost password retrieval system in hotmail.
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  #3  
Old 22nd Nov 2008, 19:49
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How exactly did you 'erase' your password?
  #4  
Old 22nd Nov 2008, 20:57
New Member
Posts: 3
 
the password was saved in the auto sign-in , i unchecked it by mistake. i was clicking the mouse a little too fast.


m/soft is a hopeless case all the help is useless all generic..........click this link if this and click this link if that.

no real person is reading only the computer robot named max.
  #5  
Old 22nd Nov 2008, 21:07
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Posts: 10,280
 
Short of trying to guess it you have no other option but to go through the normal retrieval channels.
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  #6  
Old 22nd Nov 2008, 21:09
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System restore might work?
  #7  
Old 22nd Nov 2008, 21:17
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Posts: 3
 
tried that , no results......................i guess hotmail being it's own entity
  #8  
Old 23rd Nov 2008, 02:25
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Posts: 1,939
 
Did when you signed up use an alternate email address? If so that is the only possible way to recover your account, by sending the details to it
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  #9  
Old 23rd Nov 2008, 04:29
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Firefox autosaves stored passwords regardless - have you tried looking in Security -> Saved Passwords?
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