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  #1  
Old 13th Dec 2008, 09:33
New Member Group
 
I have the feeling that I should be able to solve this my self,, despite weeks of trying I cannot.....
If I get an e.mail with pictures, adverts.. in, there is often a picture and there is advice,'' to know more click here''.
so I click there and nothing happens,, I can send it to favourites,, but often dont bother, unless it is urgent..
It is just SO annoying,,, if you can help, would be grateful.
Beth
  #2  
Old 13th Dec 2008, 19:42
New Member Group
 
Sounds like you hava spyware. What e-mail and protection software are you using?
  #3  
Old 14th Dec 2008, 03:04
New Member Group
 
First time on this, hope I am doing it properly. re. annoying e problem..
Outlook Express, for e mail, and AVG proptection.. Elizabeth
  #4  
Old 14th Dec 2008, 14:35
New Member Group
 
Well Elizabeth,

I'm sorry to say that you do have some kind of virus, spyware, malware. Your virus protection software does very little in portecting your pc. I strongly suggest getting one of the following virus protection software and do a full system scan. Once done, update windows with all the latest security updates.

1. BitDefender Antivirus
2. Kaspersky Anti-Virus
3. Norton AntiVirus

All of the following score a 90% or higher accuracy rate.

Hope that helps. Cheers!
  #5  
Old 14th Dec 2008, 15:01
New Member Group
 
Hi, Will do that at once, and thanks so much for your help, I had a problem with my old puter some time ago, The man who repaired it installed AVG, and told me that was the best,, obviously he was very wrong, really gratefull. Elizabeth
  #6  
Old 29th Dec 2008, 03:21
New Member Group
 
Hi, I have got all virus protection, still the same problem. If I have an e.mail with anything in it that says,, 'click here for more about this'' or ''click here to go to a different site''. I click on it, and nothing happens.. PLEASE can anybody help me solve this problem,,,
  #7  
Old 7th Feb 2009, 09:14
Member Group
 
Elizabeth
From what I can see you may have a missing Outlook Express Security Download missing. You may wont to look at http://support.microsoft.com/ph/2578
There is many things here you may find the answer to the problem .
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