[lisa02148]

I tried to update my iTunes to 8.0 and got the following error message:
There is a problem with this Windows Installer package. A program required for this installation to complete could not be run. Contact your support personnel or package vendor.
Following the recommendations on the Windows website, I uninstalled iTunes and tried to reload 8.0 and got the same error message.
I tried to reintall the older iTunes version which seemed to work until I tried to open it and got the following error message:

The file iTuneslibrary.itl cannot be read because it was created by a newer version of iTunes.

I tried to find this file but a search of my hard drive did not find this iTuneslibrary.itl file.

Any help would be appreciated!

Thank you

[evilfantasy]

Download CCleaner Slim and save it to your Desktop.
When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.
Complete the installation then:

• Double-click the CCleaner shortcut on the desktop to start the program.
• Click on the Options block on the left, then choose Cookies.
  • Under Cookies to Delete, highlight any cookies you would like to retain permanently
  • Click the right arrow > to move them to the Cookies to Keep window.
• Go into Options > Advanced uncheck Only delete files in Windows Temp folders older than 48 hours
• Click Cleaner on the left then Run Cleaner on the right to run the program.
• Important: Make sure that ALL browser windows are closed before selecting Run Cleaner

• Next select the Registry tab to the left and then click the Scan for Issues button.
• When it finishes DO NOT just simply Fix everything!!! Right click in the results area and select Deselect All
• Now slowly go through the list (there may be a lot) and find all items related to iTunes.
• Select all of these and then click Fix selected issues...
• Make sure you say Yes to the Do you want to backup changes to the registry? prompt and let it save the backup cc_2008xxxxxxx.reg file. (xxxxxxx is based on the date and time when saved).
• It may prompt you again with messages about the things being fixed. Just click Fix All Selected Issues.

Now try to install the new version again.