[BlackSnake]

OS: Windows XP Media Center Edition

I installed Media Converter 0.8 a few months back and its been working fine.

But now when I try to open it all I get is a box that says "WindowsApplication1 has encountered a problem and needs to close"

I have tried reinstalling Media Converter but I still get this message.

What does it mean and how do I fix it?

thanks!

[spot]

Did the failure start when you applied the most recent service pack?

Are you running as an admin account? Are you running from a different account to the one when it used to work?

Have you moved the program to a different folder?

Not that anyone does, but have you changed the security permissions for any part of your file system?

I'm trying to discover a lack of permission to do what used to be permitted.

[serverguy]

There are plenty of other free media converters available. Just Google for them. The one you are using doesn't sound particularly good....

[BlackSnake]

Originally Posted by spot Did the failure start when you applied the most recent service pack? Are you running as an admin account? Are you running from a different account to the one when it used to work? Have you moved the program to a different folder? Not that anyone does, but have you changed the security permissions for any part of your file system? I'm trying to discover a lack of permission to do what used to be permitted.

thanks for the reply spot!

The last service pack I applied was service pack 3 but I put that on months before I first installed media converter.

Yes I am using an admin account and I use the same account each time I log on.

nope its still in the same location: "C:\Program Files\Media Converter SA Edition"

No I dont think I have changed security permissions for any part of my file system.
I don't know how to do that but If something has been changed accidentally I wouldn't know about it lol

There are plenty of other free media converters available. Just Google for them. The one you are using doesn't sound particularly good....

thanks serverguy! i will take a look but I would still like to get this problem sorted in case its a problem with my system or something.

[serverguy]

Originally Posted by BlackSnake The last service pack I applied was service pack 3 but I put that on months before I first installed media converter

I know you say SP3 was installed a long time before but I would be 90% certain that it is causing your problems.

It is still in beta and does currently cause a lot of programs to go bad.

I have had this problem multiple times, and the best advice I can give is not to use SP3 until it is ready for prime time.

[BlackSnake]

I know you say SP3 was installed a long time before but I would be 90% certain that it is causing your problems. It is still in beta and does currently cause a lot of programs to go bad. I have had this problem multiple times, and the best advice I can give is not to use SP3 until it is ready for prime time.

ok.
I removed service pack 3 and my system information says I am now using the latest version of service pack 2, media converter still doesn't open.

[serverguy]

Originally Posted by BlackSnake ok. I removed service pack 3 and my system information says I am now using the latest version of service pack 2, media converter still doesn't open.

Have you tried reinstalling it since?

[BlackSnake]

Originally Posted by serverguy Have you tried reinstalling it since?

yes, i tried it a few times

[serverguy]

Well I'm afraid I have not other ideas.

You could try contacting the developer and see if he has any ideas.

Otherwise, you will have to find another one...

[BlackSnake]

Well I'm afraid I have not other ideas. You could try contacting the developer and see if he has any ideas. Otherwise, you will have to find another one...

I have tried but i never get a response.
Looks like I'll have to

Thanks for your replies anyway!