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#1
5th Aug 2007, 04:50
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| I have a problem with no sound on my Packard bell PC with XP media edition. I have 2 sound drivers (ASUSTek tiger capture device and Realtek AC 97 audio) both say in properties driver is enabled but has not been started. I have tried various measures without success and I fear I may have worsened the situation. I previousley had yellow !'s next to the microsoft kernal drivers with a code 42 but have now deleted the drivers from the legacy audio drivers and media control devices and can't seem to get them back. I have tried uninstalling and reinstalling drivers and updating drivers. I have also checked, deleted and reinstalled the plug and play enumerator. I have tried the system restore but that would always fail and now I have no restore points. I cannot reinstall windows as the pc came pre installed. Can anyone offer any help. |
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#2
6th Aug 2007, 04:36
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| A reinstall is going to be your best bet.
__________________
What brand is the PC, even though you didn't get a CD the recovery software may be stored on the PC. My System: Hybr!d
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#3
6th Aug 2007, 14:32
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| High thanks for the reply, the pc is Packard Bell but I think all the workings are NEC. I have tried system restore before but it wouldn't work and now there are no restore points. Is it possible to reinstall windows without a cd? |
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#4
6th Aug 2007, 14:44
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| What model is it? |
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#5
6th Aug 2007, 15:35
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| IXTREME GOLD MC 1807 S/N : 047717420540 Field Value System Properties Manufacturer Packard Bell NEC Product 00000000000000000000000 Version PB14306701 Serial Number 047717420540 Universal Unique ID C09242FE-550DDA11-80004E45-435F4349 Wake-Up Type Power Switch Field Value Motherboard Properties Manufacturer NEC COMPUTERS INTERNATIONAL Product P5S800-VM Version Rev 1.xx Serial Number MB-1234567890 I hope thats the right information. |
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#6
6th Aug 2007, 15:51
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| This should help: http://support.pcworld.co.uk/layout.aspx?ID={4869613c-a6a5-4f2e-b599-bec391cbdad8}&CatID={45be0e63-6727-4c61-8a3f-833163f41aa2} Copy and paste that URL into your browser. |
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#7
7th Aug 2007, 12:38
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| Thanks Dave, I followed the link and now have sound back. You are genius!!! I made a bit of hash in backing up my files and lost quite a lot of photos:( c'est la vie. Thanks for your assistance. |
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#8
7th Aug 2007, 13:04
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| No problem, you're welcome. :) |
