[Jonathon28]

Hi, one of my clients has a desktop running Windows 2000, SP4, with Windows Media Player 9 series. WMP will no longer play more than one song at a time which she finds very annoying!. Have tried uninstalling and reinstalling WMP 9 but no luck. Have tried and checked that settings are correct for the media types.

She says it happened after installing VLC media player. I've uninstalled that but still not working.

Any help would be greatly appreciated.

[dice14u]

this is kinda a joke but you could try installing windows media player 10 or 11 either that or you could be using a playlist that she does not have the permission set to edit (windows permissions is a funny thing like that) try making an entirely new playlist and then playing that.

[mrdaveyk]

could you expand on one song at a time?

has she got the playing settings on shuffle or repeat?

are the songs in a play list or playing from library(<<hate spelling that word)?

[dice14u]

yeah it sounds kinda bad if you play two songs at a time anyway :-p

[Jonathon28]

First of all, thanks for your replies, but Windows 2000 doesn't support WMP 10 or 11. And my client does not wish to upgrade to XP.

• Also, when I said more than 1 song at a time, I didn't mean 'at the same time' I meant as in when you select more than 1 song e.g. 5 or 10 from My Music and click right click and 'play with Media player'. It's not a pre-made playlist.
• Not set to shuffle or repeat.
• I've compared the settings with the same version on a Win2000 platform on my PC as a guest O/S using VMWare. The settings are identical.

I assume, since VLC Media player was installed, file type settings have been messed up.

If nothing can be resolved, I may just have to leave it. She is thinking of getting a new desktop anyway. Her old one will come my way in the next few months. Fully capable of XP!

But that's besides the point. lol

[mrdaveyk]

right so you say you highlight and select play, hhmm...

try -->

open WMP,

go to add to library

select the location of tracks

WMP will then add all those tracks to its library (funnily enough)

then click 'songs' on the left and play a song see if it skips to the next

sorry if you've already done this but its one of those things u have to rule out i suppose

if no luck ill start surfing for ya

[Jonathon28]

No luck. Unfortunately : (

Thanks anyway.

[mrdaveyk]

scroll down the 5.4

is this at all relevant to you pal?

http://www.microsoft.com/windows/win...t/faq.aspx#5_4

[dice14u]

There was two parts to my previous post.
Did you check permissions? Make sure she has the computer permissions to change such a thing. Media player has a playlist somewhere in the documents and settings it uses to deal with permissions of such a thing.
And there is a drag and drop setting somewhere in media player. Double clicking on a song will always open just that song. Dragging the song below it usually works for adding it to the current playlist. Media player works in playlists always even if you don't think you are actually making one. Also VLC might have placed an add-on inside of media player. You may want to try finding the media player add-ons and disabiling the possible VLC addon.

So recap
Permissions of that playlist file
Windows media player is ALWAYS using playlists
There is a drag and drop setting that might be configured wrong
Possibility of add-on causing issue

[mrdaveyk]

ive surfed for abit, but i cant see this problem as being common, apparently its common when burning CD's but we have a different case here

just read over your last post, can you CHECK repeat and shuffle, give them a good old tick, in a way i hope it doesn't work, silly fixes irritate me