[zetox]

Hey everyone im new to the forum ive been having problems with my browser/net and i need urgent help ...basically im using talktalk broadband my broadband connects to the net great but as im surfing the web for like a minute or 2 a message on my browser comes up saying server not found for every website i try to go on to and i cant go onto anything in my browser even though im connected to the net ...i use a speedtouch 330 modem ...i have no idea why my browser just suddenly stops working any ideas why? ...when i disconnect from the internet and reconnect it works again for like 1 or 2 mins then the same thing happens with the server not found message coming up on my browser this happens on both my IE and Firefox any help asap would be great thanks alot.

[spot]

What's your operating system?

Open a command line window. That might be Start / Run / cmd

type ipconfig /all

type echo that was before getting to the internet

then get onto the Internet

type ipconfig /all

type echo that was after getting to the internet

type ping 137.222.10.36

then browse until the problems start

type echo the Internet collapsed

type ipconfig /all

type ping 137.222.10.36

copy the content of the window (you might need to right-click the title bar to find out how to select all the text and copy it) into a reply here.

[serverguy]

TBH this sounds like malware.

Head over here.. http://www.computer-juice.com/forums...476/#post28109

Do all the steps in that first post and then post a log in the Security forums here:

http://www.computer-juice.com/forums/f49/

[spot]

Good call. I wondered whether the IP lease looked OK and the DNS entries were stable, and whether the ping times were skyrocketing or the link was just plain dead. Once you've seen a hundred malware infestations you've good reason to just go for the jugular.

[serverguy]

Originally Posted by spot Good call. I wondered whether the IP lease looked OK and the DNS entries were stable, and whether the ping times were skyrocketing or the link was just plain dead. Once you've seen a hundred malware infestations you've good reason to just go for the jugular.

Yep

Had this a few weeks ago. Loads of random problems.... 404's, internet cutting out.

Tried everything to no avail... Finally analysed some logs and the computer had lots of infections causing the problems.

If the logs come up clean then I think it is the time to start checking IP's and DNS etc.

[Cew27]

i had this and it was the dns, i changed it to cant remember who and i now never loose connection

[serverguy]

Originally Posted by Cew27 i had this and it was the dns, i changed it to cant remember who and i now never loose connection

Who did you change it to...? Unless you host your own DNS server then I would have thought the only option is your ISP and that comes as standard anyway....

[Cew27]

tbh i don't have a clue my brother changed it

[serverguy]

Originally Posted by Cew27 tbh i don't have a clue my brother changed it

OK

I just don't see how this would help get the internet back, if the DNS server wasn't working everyone connected to your ISP's DNS server would have a dodgey internet connection

[spot]

I've seen IP lease exchanges fail to set the DNS entries permanently and adding the addresses by hand can provide at least a temporary fix. It fits with the run two minutes and die picture but then, so do lots of alternatives, one of which is sitting up to your eyebrows in malware and having your entire bandwidth dissolve into frenetic uninvited activity.

[zetox]

um i tried what you said and i got this dont know if its right let me know if this is what you wanted me to paste here ...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OK1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connect
ion
Physical Address. . . . . . . . . : 00-0B-DB-7A-B0-5C

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-03-0D-00-00-01

PPP adapter TalkTalk Broadband:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.208.74
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.208.74
DNS Servers . . . . . . . . . . . : 62.24.218.222
62.24.218.223
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\User>echo
ECHO is on.

C:\Documents and Settings\User>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OK1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connect
ion
Physical Address. . . . . . . . . : 00-0B-DB-7A-B0-5C

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-03-0D-00-00-01

PPP adapter TalkTalk Broadband:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 89.243.64.112
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 89.243.64.112
DNS Servers . . . . . . . . . . . : 62.24.218.220
62.24.218.221
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\User>echo
ECHO is on.

C:\Documents and Settings\User>ping 137.222.10.36

Pinging 137.222.10.36 with 32 bytes of data:

Reply from 137.222.10.36: bytes=32 time=50ms TTL=242
Reply from 137.222.10.36: bytes=32 time=46ms TTL=242
Reply from 137.222.10.36: bytes=32 time=46ms TTL=242
Reply from 137.222.10.36: bytes=32 time=46ms TTL=242

Ping statistics for 137.222.10.36:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 46ms, Maximum = 50ms, Average = 47ms

C:\Documents and Settings\User>echo
ECHO is on.

C:\Documents and Settings\User>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : OK1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connect
ion
Physical Address. . . . . . . . . : 00-0B-DB-7A-B0-5C

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-03-0D-00-00-01

PPP adapter TalkTalk Broadband:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.31.237
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.31.237
DNS Servers . . . . . . . . . . . : 62.24.218.220
62.24.218.221
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\User>ping 137.222.10.36

Pinging 137.222.10.36 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 137.222.10.36:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\User>

this is what i got any ideas? btw thanks for taking the time to try help me everyone let me know if i should change anything to make it work please thx.

[zetox]

ummm ok i just put on a ethernet/usb adsl wireless modem router which i got long time ago for my laptop to connect wirelessly to the internet and my internet and browser on my main computer is working great and my browser is working great its fixed the problem i had ...but my msn is not working now :| ...good thing is at least the nets working...just wanted to know what you may all think it could of been ...im thinking it must of been the modem right?

[serverguy]

There seemed to be nothing wrong with that log you posted and I could ping both name servers so there is nothing wrong there.

I expect it was just the modem had died.

As for MSN, there could be many different things causing it to stop working.

First of all try uninstalling it and then reinstalling it. That might solve the problem.

If not do what I said in this post. This still sounds like it could be malware related.

Head over here.. http://www.computer-juice.com/forums...476/#post28109 Do all the steps in that first post and then post a log in the Security forums here: http://www.computer-juice.com/forums/f49/

P.S. You are entering the right password etc for MSN?
I have had someone say MSN wasn't working before and spent ages trying to diagnose it and then they remembered there password

[zetox]

oh right yeh maybe it was because of the modem ...yep im using the right password ill reinstall msn and see if it works thanks alot for the help been trying to get help for ages on forums but this is the only forum i got answers on lol ..thx rly appreciate it ill also try what you said in the previous post.

[serverguy]

No problems

We wouldn't bother coming here if we didn't want to help people