Go Back   Computer Juice > Computer Software > Web Browsers & FTP Clients
Register Members New Posts Donate Unanswered Posts Site Spy Search


Reply
 
Thread Tools
  #1  
Old 24-08-2007, 01:17 AM
No Avatar
Jonesi  United Kingdom
CJ New Member
 
Jonesi is offline
 
Join Date: Aug 2007
Last Online: 27-08-2007 03:24 PM
Posts: 4
iTrader: (0)
Jonesi is on a distinguished road
Default FTP problems

Hope I'm posting in the right place.

Just wondering if someone can help me. (pleasssssse)

I'm having problems with my FTP.

I run a forum and have several ftp accounts for staff etc...the staff can access them fine but I can't login to any of them.

I thought it might have been something to do with my PC but I've just tried on my parents PC at a different home address/connection etc and I can't login from their pc either.

Basically I enter the address, the username and password and port 21 and i get "unable to resolve host"
"connection failed"
"trying again in 30s"

I've tried several ftp clients and they're all the same. I think I've been able to log in to my ftp account about 3 or 4 times in the last 6 months but all the other staff can access theirs fine, I can't log in to theirs either, nor can I log into the root folders or anything, it's driving me mad. I want to add some mods to the forum but am unable to without using the ftp, even for the likes of pics n stuff have had to resort to free image hosts instead.

I've tried with and without the firewall turned on, with antivirus turned off and on, have allowed the program via the firewall, nowt works!

Am at my wits end now, my host says there is nothing they can do, all is fine their end.

My ISP is Virgin Media, dunno if this is relevent?!

Any ideas how I can fix this?

Thank you

Natalie x

Last edited by Jonesi : 24-08-2007 at 01:19 AM.
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #2  
Old 24-08-2007, 07:39 AM
Onur's Avatar
Onur  Albania
CJ Member
 
Onur is offline
Send a message via MSN to Onur
 
Join Date: Aug 2007
Last Online: 25-08-2007 02:45 PM
Age: 15
Posts: 29
iTrader: (0)
Onur is on a distinguished road
Default FTP problems

More information please, first which is your host?
Try using the Smart FTP or the FileZilla.
Don't write your address into the Address Bar of the programs like Smart FTP like: "ftp:/ /yourname.com" you must write just "yourname.com".
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #3  
Old 24-08-2007, 08:55 AM
Dave Hybrid's Avatar
CJ Administrator
Intel Nvidia
Dave Hybrid is online now
 
Join Date: Apr 2006
Last Online: Today 07:13 PM
Age: 26
Posts: 7,134
iTrader: (0)
Dave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond repute
Default FTP problems

I'd start by checking all the settings in your hosting control panel.
__________________

Computer Juice raffle
- Win PC hardware of your choice worth £500 / €680 / $1000 - Enter HERE!
__________________

My System: The Hybrid Lappy

CPU(s):
AMD Turion 64 x2 TL-64 2.2GHz
Motherboard:
HP nForce 560
RAM:
2GB DDR2 PC2-5300
Graphics Card(s):
Nvidia 7150M Onboard Integrated
Sound Card:
5.1 Onboard Integrated
Hard Drive(s):
250GB 5400RPM SATA300
Optical Drive(s):
18x CD/DVDRW-DL ATA
Case / PSU:
Stock HP
Cooling:
Stock HP
Network / Internet:
10/100 Nic / 10MB Virgin Cable
Monitor(s):
17" WXGA+ HD BrightView Widescreen
Operating System(s):
Windows Vista Home Premium 32 SP1

Want your system info in your signature?

Last edited by Dave Hybrid : 24-08-2007 at 02:01 PM.
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #4  
Old 24-08-2007, 12:30 PM
Onur's Avatar
Onur  Albania
CJ Member
 
Onur is offline
Send a message via MSN to Onur
 
Join Date: Aug 2007
Last Online: 25-08-2007 02:45 PM
Age: 15
Posts: 29
iTrader: (0)
Onur is on a distinguished road
Default FTP problems

Whose hosting Panel?
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #5  
Old 25-08-2007, 12:27 AM
No Avatar
Jonesi  United Kingdom
CJ New Member
 
Jonesi is offline
 
Join Date: Aug 2007
Last Online: 27-08-2007 03:24 PM
Posts: 4
iTrader: (0)
Jonesi is on a distinguished road
Default FTP problems

I've tried Smart FTP and Bulletproof FTP, neither let me login. On Smart FTP I get the error listed above, on Bulletproof I get "connection refused".

I've set up 3 ftp accounts tonight via the ftp manager in CPanel and I can't login to any of them.

What settings should I be checking in the CPanel?

(Thanks for the help, tis appreciated. x)
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #6  
Old 25-08-2007, 03:23 AM
No Avatar
Jonesi  United Kingdom
CJ New Member
 
Jonesi is offline
 
Join Date: Aug 2007
Last Online: 27-08-2007 03:24 PM
Posts: 4
iTrader: (0)
Jonesi is on a distinguished road
Default FTP problems

I've just spoken to support from the host I use and we've gone through some stuff, he says the settings are fine and it must be something my end, went through the host address, the ports etc..all are as they should be.
I've uninstalled and reinstalled my FTP client, completely uninstalled my antivirus and still not working, I'm getting:-
[SIZE=3][/SIZE]
[SIZE=3][04:21:57] No connection could be made because the target machine actively refused it.
[/SIZE][SIZE=3][04:21:57] Cannot login waiting to retry (30s)...
[04:21:57] Client closed the connection.
[/SIZE]
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #7  
Old 25-08-2007, 09:16 AM
Onur's Avatar
Onur  Albania
CJ Member
 
Onur is offline
Send a message via MSN to Onur
 
Join Date: Aug 2007
Last Online: 25-08-2007 02:45 PM
Age: 15
Posts: 29
iTrader: (0)
Onur is on a distinguished road
Default FTP problems

Did you closed your FTP connection from your CPANEL?
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #8  
Old 25-08-2007, 11:17 AM
Dave Hybrid's Avatar
CJ Administrator
Intel Nvidia
Dave Hybrid is online now
 
Join Date: Apr 2006
Last Online: Today 07:13 PM
Age: 26
Posts: 7,134
iTrader: (0)
Dave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond reputeDave Hybrid has a reputation beyond repute
Default FTP problems

The server is refusing you.

Either the settings on the server and your machine don't match or the server is down.
__________________

Computer Juice raffle
- Win PC hardware of your choice worth £500 / €680 / $1000 - Enter HERE!
__________________

My System: The Hybrid Lappy

CPU(s):
AMD Turion 64 x2 TL-64 2.2GHz
Motherboard:
HP nForce 560
RAM:
2GB DDR2 PC2-5300
Graphics Card(s):
Nvidia 7150M Onboard Integrated
Sound Card:
5.1 Onboard Integrated
Hard Drive(s):
250GB 5400RPM SATA300
Optical Drive(s):
18x CD/DVDRW-DL ATA
Case / PSU:
Stock HP
Cooling:
Stock HP
Network / Internet:
10/100 Nic / 10MB Virgin Cable
Monitor(s):
17" WXGA+ HD BrightView Widescreen
Operating System(s):
Windows Vista Home Premium 32 SP1

Want your system info in your signature?
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #9  
Old 25-08-2007, 02:38 PM
Onur's Avatar
Onur  Albania
CJ Member
 
Onur is offline
Send a message via MSN to Onur
 
Join Date: Aug 2007
Last Online: 25-08-2007 02:45 PM
Age: 15
Posts: 29
iTrader: (0)
Onur is on a distinguished road
Default FTP problems

Or you have write something wrong for connecting?
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote
  #10  
Old 26-08-2007, 02:03 PM
No Avatar
Jonesi  United Kingdom
CJ New Member
 
Jonesi is offline
 
Join Date: Aug 2007
Last Online: 27-08-2007 03:24 PM
Posts: 4
iTrader: (0)
Jonesi is on a distinguished road
Default FTP problems

I've written everything correctly for connecting and I tried connecting whilst I was talking to the support guy and it was still not letting me log in but he said the server was fine and up and running etc
Digg this postDel.icio.us this postTechnorati this postNetscape this postStumble this post
Reply With Quote

Please support this forum, donate towards our running costs.


Reply


Thread Tools

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
problems problem problems. oobrokensilence Drives & Removable Media 3 11-02-2008 02:08 PM


Copyright ©2006 - 2008 Computer Juice.

Powered by vBulletin® Copyright ©2000 - 2008 Jelsoft Enterprises Ltd. SEO by vBSEO ©2008, Crawlability, Inc.

Page copy protected against web site content infringement by Copyscape